Animal Care Specialist

About the role

Petco is dedicated to improving lives by focusing on the needs of pets and pet parents. Our core values emphasize protecting and empowering pets, connecting and bonding with them, and owning and committing to our mission.

Responsibilities

• Pet First – Protect & Empower: Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures.
• Foster the Fun – Connect & Bond: Deliver knowledgeable, compassionate, and solution-focused service to customers, actively support customer interactions, and mentor and educate partners on animal care standards, maintenance routines, and best practices.
• Let's Go! Own & Commit: Support the achievement of department sales, margin, and shrink goals, maintain professional, clean, and well-presented animal habitats and aquatic areas, and participate in animal and aquatic-related physical inventory counts.

Requirements

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• High school diploma or GED preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Qualifications

• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service mindset with an aptitude for selling behaviors.
• Strong organizational, interpersonal, and communication skills.
• Basic business, math, and inventory management skills.

Benefits

Petco offers a comprehensive benefits package including health and financial benefits, 401K, incentives, and PTO. For more details, please refer to this link.

Pay

$13.00 per hour

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.