Animal Care Specialist

About the role

Petco is dedicated to improving lives by focusing on what's right for pets and people. Our core values guide us as we strive to enhance the bond between pets and their owners.

Responsibilities

• Pet First – Protect & Empower: Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures.
• Foster the Fun – Connect & Bond: Deliver knowledgeable, compassionate, and solution-focused service to customers. Mentor and educate partners on animal care standards, maintenance routines, and best practices.
• Let’s Go! Own & Commit: Support the achievement of department sales, margin, and shrink goals. Participate in animal and aquatic-related physical inventory counts. Assist with opening and closing procedures as assigned.

Requirements

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• A high school diploma or GED is preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program is required.

Qualifications

• Frequent standing, walking, bending, kneeling, reaching, and lifting.
• Safety standards and regulatory compliance.
• Proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service and selling behaviors.
• Animal care, husbandry, and maintenance practices.
• Organizational, interpersonal, and communication skills.

Benefits

At Petco, we offer a comprehensive range of benefits including health and financial benefits, 401K, incentives, and paid time off. For more details, please visit this link.

Pay

$15.00 per hour

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.