Ancillary Events Associate

About the role

The Operations Event Staff position is a part-time, hourly role responsible for supporting the setup, execution, and breakdown of private events and special events at Club facilities. Under the direction of the Ancillary Event Manager, this position assists with event operations, customer service, and venue logistics to help deliver a safe, efficient, and high-quality event experience. This role requires flexibility to work evenings, weekends, holidays, and other event dates as scheduled.

Responsibilities

• Assist with event setup, execution, and breakdown activities.
• Support event operations as directed by the Event Operations and Booking teams.
• Provide on-site customer service and assistance to guests, clients, vendors, and event attendees.
• Cook with full-time staff to ensure successful event execution.
• Maintain event spaces and equipment in a clean, organized, and professional manner.
• Aid with operational logistics before, during, and after events.
• Respond to event needs and issues in a timely and professional manner.
• Follow all facility, safety, and operational procedures.
• Perform other duties as assigned by the Ancillary Event Manager or Event Operations leadership.

Qualifications

• Ability to work a flexible schedule, including days, evenings, weekends, and holidays based on event needs.
• Must be at least 16 years of age at the time of hire.
• Strong communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Highly organized with strong attention to detail.
• Ability to adapt to changing priorities and event requirements.
• Ability to work independently and as part of a team.
• Must be able to successfully pass a background check.

Preferred Qualifications

• Previous experience working in event operations, hospitality, customer service, or a related field.
• Familiarity with sports, entertainment, or live event environments.

Physical Demands & Work Environment

This position requires frequent standing, walking, bending, reaching, lifting, carrying, and moving equipment and event materials. Employees must be able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation. Work is performed both indoors and outdoors and may involve exposure to varying weather conditions, noise levels, and event-related environments.

Equal Employment Opportunity

The Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.