Analytics & Research Senior Scientist

About the role

The Senior Research & Analytics Scientist serves as the primary methodological authority for assigned products, benchmarking programs, and strategic initiatives. They provide scientific leadership and consultation on measurement, benchmarking, analytics, reporting, and methodology decisions. This role requires deep expertise in survey methodology, psychometrics, and applied analytics.

Responsibilities

• Serve as the primary methodological authority for assigned products, benchmarking programs, and strategic initiatives
• Provide scientific leadership and consultation on measurement, benchmarking, analytics, reporting, and methodology decisions
• Represent Research & Analytics in cross-functional, client, and executive discussions, translating complex findings into actionable recommendations
• Evaluate the benefits, risks, and methodological implications of key decisions, ensuring measurement quality, benchmark integrity, and stakeholder trust
• Lead the design, evaluation, and continuous improvement of survey instruments and measurement frameworks
• Apply expertise in survey methodology, questionnaire design, sampling, weighting, bias mitigation, and survey operations
• Maintain methodological standards and best practices
• Partner with Product and Engineering across the product lifecycle
• Evaluate and guide the methodological design, validation, implementation, and ongoing enhancement of products, reporting capabilities, survey content, and measurement solutions
• Lead the development, governance, and evolution of benchmarking and comparative performance measurement methodologies
• Evaluate the impact of methodological changes on benchmark validity, trends, and reporting
• Establish and maintain benchmarking governance standards, adjustment methodologies, quality criteria, and related frameworks
• Translate complex analytical findings into actionable insights that inform decisions and drive improvement
• Lead the design and evaluation of pilot studies, validation efforts, and innovation initiatives involving emerging measurement approaches, data sources, and technologies
• Identify risks, limitations, and governance requirements when evidence is insufficient to support adoption
• Guide the development and evolution of measurement programs, ensuring alignment with regulatory requirements, industry standards, and best practices
• Ensure methodologies accurately capture patient experiences and generate meaningful, actionable, and scientifically sound insights
• Monitor industry developments and recommend enhancements to measurement programs and methodologies
• Develop and disseminate research, educational resources, and thought leadership materials that advance organizational understanding of survey science, benchmarking, analytics, and healthcare measurement
• Represent the organization in client and industry settings

Qualifications

• Ph.D. in Survey Methodology, Statistics, Psychometrics, Sociology, Psychology, or another quantitative social science or healthcare-related discipline
• 7+ years of professional experience in survey research, analytics, or related fields
• Deep expertise in survey methodology, questionnaire design, psychometric testing, sampling, weighting, and bias mitigation
• Demonstrated experience implementing appropriate research methodologies to address complex measurement questions, including, for example, experimental designs, A/B testing, randomized controlled trials (RCTs), qualitative research, and mixed-methods studies
• Proficiency in SPSS, R, Python, SQL, or equivalent tools
• Experience with healthcare measurement, analytics, or regulatory survey programs
• Experience with benchmarking governance or large-scale measurement frameworks
• Experience evaluating AI-enabled or alternative methodological approaches