Analyst/Senior Analyst, Meta Search Engine Marketing (Bangkok Based, Relocation provided)
Agoda · Chicago, IL · 2 wk ago
MarketingFull-time
About the role
We are seeking a talented individual to join our dynamic team. This position will play a key role in enhancing our customer experience and driving business growth.Responsibilities
- Develop and implement strategies to improve customer satisfaction.
- Collaborate with cross-functional teams to enhance product features and services.
- Monitor customer feedback and analytics to identify areas for improvement.
- Conduct market research to stay ahead of industry trends and competitor activity.
Requirements
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- Minimum 3 years of experience in a similar role.
- Strong analytical skills and ability to interpret data.
- Excellent communication and interpersonal skills.
- Experience with CRM systems and project management tools.
Qualifications
- Proficiency in Microsoft Office Suite.
- Knowledge of Agile methodologies and project management tools.
- Ability to manage multiple projects simultaneously.
- Passionate about technology and innovation.
Skills
- Customer service excellence.
- Problem-solving and decision-making skills.
- Attention to detail.
- Team player with strong leadership qualities.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts on travel.