Analyst, Learning and Development
About the role
with paragraph(s) summarizing role: "This is a training and facilitation role—not a traditional data analyst position. The Regional Sales Trainer ...". We'll preserve details. - Responsibilities: Essential Duties And Responsibilities list. We'll output- each duty.
- Requirements: maybe qualifications? The posting has "Qualifications, Knowledge And Skills". Could split into Requirements (education, experience) and Skills (specific abilities). We'll follow instruction: Use headings as given. So we need sections: Requirements, Qualifications, Skills. But we must only include if content exists.
We have qualifications: Bachelor's degree required, concentration preferred, minimum 3 years experience, travel industry preferred, 25% travel, etc. That's qualifications.
Skills: list of skills: communication, facilitation, creative thinking, proficiency in MS Office, organization, project management, adult learning principles, teamwork, computer knowledge, attention to detail, time management, prioritization, ability to work with senior leadership.
We also have "Physical Demands" but not a heading we need to include; we can drop as not required.
Benefits, Pay, Schedule: The posting mentions "competitive compensation and benefits package" but no specifics. It says "We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities". That's vague; not specific details like health insurance, 401k, etc. According to rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does mention competitive compensation and benefits package but no specifics; is that enough? The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state they offer competitive compensation and benefits package, but not details. Might be considered stating them generically. However they also say "Prefer a few substantive sections over many thin ones." Might be better to omit Benefits, Pay, Schedule because no concrete details. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state they offer competitive compensation and benefits package, but not specifics. I'd interpret that as stating them (they mention benefits). However they also say "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "competitive compensation and benefits package" is somewhat vague but not placeholder like "TBD". It's a statement. Could include a Benefits section with that sentence. Pay and Schedule not mentioned. So we could include Benefits only.
But also there is "excellent career development opportunities" which could be part of Benefits.
Thus we could have Benefits section with paragraph: "We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world."
But that sentence appears in the intro paragraph before position summary. It's more about company. Could still be used.
We'll include Benefits.
Now we need to avoid duplication: The intro also includes "Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests." That's company overview; we could incorporate into About the role? Might be too generic. But we can include a short paragraph about company in About the role.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting. That's a lot. We need to include everything except boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). We need to keep the position summary, essential duties, qualifications, skills, physical demands? Physical demands is not a required heading but we could include as a paragraph under maybe "Additional Information"? But we only allowed headings list. We could drop physical demands if not fitting headings. But we must preserve all substantive information; if we drop it, we lose info. However we could incorporate physical demands into a paragraph under maybe "About the role" or "Responsibilities"? Not ideal but we could add a
after sections for any leftover info not fitting headings. The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
- for any list of duties/requirements/benefits, and
for prose." It doesn't forbid other paragraphs outside sections. So we can have sections for the main headings, and any leftover info can be in
without heading. However they said "Output ONLY the HTML fragment". So we can include multiple
sections and
paragraphs. Thus we can keep physical demands as a
after sections. Also we need to remove duplicated lines: The posting repeats "We are proud to be the vacation-industry leader..." etc. We'll keep once. We need to remove EEO boilerplate at end: "It is the policy of the Company..." etc. Remove. Also remove "No immigration sponsorship offered." etc. Also remove "Agency and Third-Party Submissions:" etc. Also remove "Thank you again for your interest..." etc? That's maybe not boilerplate but could be considered application instructions? It's a thank you note; could be considered filler but it's substantive? It's a polite closing; maybe we can keep? The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The thank you note is not application instruction; it's a closing. Might keep. But we also have "We know there's a lot to consider..." paragraph about recruiters guidance. That's maybe application instructions? It's about recruiters providing guidance; could be considered part of application process. Might remove as it's not essential job description. Safer to remove. Thus we keep: introductory paragraph about journey, company overview, position summary, essential duties, qualifications, skills, physical demands, maybe closing thank you line? We'll decide to keep the thank you line? It's not essential but not boilerplate. I'd keep it as a
. Now structure:
About the role
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This is a training and facilitation role—not a traditional data analyst position. The Regional Sales Trainer is an integral member of the Royal Caribbean Sales Team whose primary responsibilities will focus on managing the creative, logistical, reporting and some administrative aspects of training initiatives for the sales team and travel advisors across North America. This role ensures the smooth execution of training activities, maintains training resources, and facilitates effective communication within the team and with key stakeholders. The ideal candidate is highly organized, detail-oriented, adaptable to changing priorities, and capable of building strong collaborative relationships to enhance the overall training experience.
Responsibilities
- Serve as the primary training partner for assigned sales regions, building strong relationships with sales leadership and field sales team members to identify needs and deliver timely, customized learning solutions that support business priorities and strengthen sales readiness.
- Design, develop, and facilitate engaging instructor-led, virtual, and blended learning experiences for internal sales teams and travel partners, applying adult learning principles and adapting content for audiences of varying experience levels.
- Translate product launches, deployment updates, promotions, technology changes, policies, and go-to-market priorities into clear, accurate, and actionable training content that equips learners to confidently communicate and sell the Royal Caribbean brand.
- Create and maintain polished, brand-aligned sales enablement resources, including facilitator guides, presentations, job aids, webinars, digital learning content, and interactive learning activities; ensure materials remain current, accessible, and aligned across training platforms and content libraries.
- Lead assigned learning programs from strategy through execution, including project planning, stakeholder coordination, content development, scheduling, live delivery, learner communications, and post-program evaluation.
- Support the ongoing management and continuous improvement of Royal Caribbean University and other learning platforms by reviewing content, monitoring learner engagement, identifying curriculum gaps, and recommending enhancements to the learning experience.
- Own or support end-to-end onboarding for new sales team members by coordinating schedules across departments, facilitating core training sessions, maintaining onboarding resources, serving as a primary point of contact, and helping new hires transition successfully into their roles.
- Plan and execute trade-facing webcasts, regional training sessions, conferences, Seminars at Sea, ship tours, and other live learning experiences, including development of creative concepts, speaker coordination, presentation materials, facilitation, and event follow-up.
- Partner cross-functionally with Sales, Marketing, Go-to-Market, Revenue Management, Hotel Operations, Sales Automation, and other subject matter experts to validate content, align learning solutions to business objectives, and ensure consistent messaging.
- Track and analyze participation, engagement, learner feedback, and other program metrics; prepare reports and translate insights into recommendations that improve content, delivery, learner outcomes, and program effectiveness.
- Manage assigned program operations, vendor relationships, invoices, budgets, rewards, or other administrative processes with accuracy, fiscal responsibility, and adherence to company policies.
- Maintain current knowledge of Royal Caribbean products, destinations, systems, sales tools, and industry trends through ongoing research, ship and field experiences, stakeholder engagement, and professional development.
- Identify opportunities to streamline processes, introduce new learning technologies, and create scalable solutions that improve efficiency, consistency, and learner engagement across training programs.
- Perform other job-related duties as assigned to support the ongoing success of the Royal Sales Training Team.
Requirements
Bachelor’s degree from an accredited college or university required. Concentration in training, organizational development or HR preferred. Minimum of 3 years of experience in a related training field or administrative role. Experience in the travel industry is preferred. 25% travel - Position is Miami- based. Travel pertains to ship or industry events, seminars at sea, territory assistance with Strategic Account Managers, etc.
Skills
- Excellent verbal and written communication skills
- Excellent facilitation and presentation skills in front of small and large audiences
- Creative thinking skills and ability to provide new ideas and opportunities for training initiatives.
- Proficiency in Microsoft Office applications, including Excel, with strong skillset in PowerPoint
- Solid organization and project management skills, with the ability to multi-task
- Basic knowledge of adult learning principles
- The ability to work successfully as
- for any list of duties/requirements/benefits, and