Analyst, IT Service Management

Responsibilities

• Interact with client peers to understand their information Technology and business environment, challenges and strengths
• Understand current technology, such as major Enterprise Resource Planning (ERP) platforms, cloud computing, and shared services, and advise clients on leading practices
• Work as part of a team to define target state IT processes based on industry frameworks such as the Information Technology Infrastructure Library
• Operate as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories
• Support the preparation of findings to guide client leadership decisions

Qualifications

• Minimum one year of recent experience with techniques such as assessing and planning IT capabilities, IT cost and performance management, IT solutions architecture, portfolio, program and project management and transformational change
• Bachelor's degree from an accredited college or university or one year of relevant work experience in a business analyst, IT operations, systems administration or similar role is preferred; Minimum of a high school diploma or GED is required
• Experience in IT process improvement within your own organization or as an external consultant
• Understanding and experience with IT management, enterprise strategy, IT supply chain, and information management
• Strong understanding of the software development life cycle
• Excellent business, technical, analytical, problem solving and verbal and written communication skills

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).