Analyst - Investor Operations and Reporting 1

Mortgage Reporting

Mortgage reporting includes: daily and monthly required balancing, mortgage payment processing, delinquent loan reporting, reviewing and balancing mortgage receivables, exception reports, system generated reports, and custom queries designed to eliminate past errors.

Credit Report Discrepancies

Review credit report discrepancies for all mortgage loans including processing and confirming changes.

Relationships with Third Parties

Maintain existing relationships with all 3rd Party Investors. Process all adjustments, re-codes, prepares and distributes required notifications.

Processing Transactions

• Process all adjustments, re-codes, prepares and distributes required notifications.
• Processes Non Sufficient Funds (NSF) returned items, rejects, postings, clearing unallocated funds, correcting posting errors, paying off loans, and refunding excess payoff funds.
• Maintains the digital file interface between the loan processing system and the main core system.
• Monitors loans sold in Secondary Markets and re-codes loans sold.
• Processes purchase advices, remittances, and reconciliation of accounts.

System Monitoring and Upgrades

Responsible for monitoring and reviewing system variables for core system upgrades, system patches, additional applications, new minors, new products, digital transformation, batch reporting variable creation which includes working directly with: vendors, other business units, IT, and project managers. This will also require: testing, validating, running scenarios, and final signoff.

Streamlining Processes

Actively participates in the streamline process for employees and various departments across TDECU which responsibilities include process: review, analysis, validation, implementing improvements, educating employees on the new process, and implementing process review controls.

Collaboration and Special Projects

Work across business units to improve monitoring, discovering issues, mitigating risk, and delivering exceptional service. Completes special projects and maintains complex computer based analysis and reports along with providing regular reports to management.

Vendor Collaboration

Regularly works with external vendors to integrate, maintain, update, and correct data discrepancies to eliminate risks to TDECU vie errors and omissions.

Compliance and Support

Adhere to internal and external controls and provide support for audit and regulatory reviews.

Qualifications

• Education: A Bachelor’s degree in business related field is preferred or an equivalent mix of education and or work experience specifically meeting the minimum essential duties is required.
• Experience: Level 1: 1-2 years experience in data manipulation. Must be proficient in Excel and Word. Previous Database experience highly preferred. Level 2: 3-5 years of similar or closely related work experience. Advanced knowledge of internal controls and Investor Reporting is preferred. Demonstrates success in training and mentoring team members.

Physical Demands and Work Environment

While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, and talk or hear. Ability to move and/or lift 10 pounds. The vision requirements include: close vision and ability to adjust focus. The mental demands include: detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.