Analyst I, Falcon Complete (Remote, PST/MST)
About the role
CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. This position is open to candidates in PST and MST time zones.
What you’ll do
- Triage, investigate, and respond to security detections across endpoint, identity, email, network, and cloud environments.
- Conduct tactical analysis of EDR telemetry, log sources, and forensic artifacts to determine the root cause and scope of compromise, and develop targeted remediation recommendations.
- Investigate suspicious Microsoft 365 activity, including business email compromise (BEC) and adversary-in-the-middle (AITM) attacks, contain the threat, and deliver actionable guidance to customers.
- Perform basic malware analysis to support investigation and triage of security incidents.
- Develop and improve processes for incident detection and the execution of countermeasures.
- Deliver clear, concise, and professional customer communications as the primary point of contact during incident response activities.
- Produce high-quality written and verbal communications, recommendations, and findings to customers and internally.
What you’ll need
Successful candidates will have experience in one or more of the following areas:
- Incident Handling: hands-on experience conducting and coordinating incident response across a broad range of security events, including the ability to manage multiple simultaneous incidents across hosts and customer environments. Experience investigating threats including host/user compromises, network breaches, organized crime, and advanced persistent threats.
- Threat Landscape Awareness: strong working knowledge of attack vectors, threat actor tactics, techniques, and procedures (TTPs), with demonstrated experience applying frameworks such as MITRE ATT&CK to active investigations.
- Computer Forensic Analysis: hands-on experience using forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
- Malware Analysis: demonstrated ability to perform basic static and dynamic malware analysis to understand the nature and behavior of malicious code.
- Operating System Fundamentals: strong understanding of Windows, Mac, and/or Linux operating systems with emphasis on Windows internals such as the file system, registry, scheduled tasks, and running processes.
- Systems Administration: hands-on experience administering networks and resolving connectivity, authentication, and configuration issues across small to large enterprise environments.
- Network Analysis Fundamentals: strong working knowledge of network protocols and analysis tools, with experience analyzing network traffic to support incident investigations.
- Identity Platform Awareness: experience working with identity and access management platforms such as Okta, Microsoft Entra ID, Active Directory, and similar enterprise technologies.
- Email Security Awareness: experience investigating Microsoft 365 security incidents, including business email compromise (BEC) and adversary-in-the-middle (AITM) attacks.
- Third-Party Log Analysis: working knowledge of log sources across cloud platforms, network devices, identity providers, email platforms, and other enterprise technologies, with experience conducting investigation and triage within a SIEM platform.
- Incident Remediation: basic understanding of surgical remediation actions needed to contain threats across compromised hosts, including third-party platform containment measures.
- Network Operations and Architecture/Engineering: working knowledge of secure network architecture and hands-on experience troubleshooting and navigating network environments.
- Programming/Scripting: experience with scripting languages such as Python, PowerShell, or Bash to support investigation workflows or automate repetitive tasks.
- AI Fundamentals: experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Bonus points
- Capable of completing technical tasks without supervision.
- Desire to grow and expand both technical and soft skills.
- Ability to foster a positive work environment and attitude.
Must be willing to work a 4x10 schedule, including a day on the weekend. This role is open only to U.S. citizens and Green Card holders.
Education: BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Applicants without a degree but with relevant work experience and/or training will be considered.
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.