Analyst, Global Contracts

Join our exciting team and combine your career goals with a sense of adventure. Royal Caribbean Group offers a competitive compensation and benefits package, along with excellent career development opportunities, allowing you to explore the world while growing professionally. As the vacation-industry leader, we operate global brands including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises, featuring the most innovative fleet and private destinations.

About the role

Royal Caribbean Group’s Supply Chain team is seeking an experienced, highly motivated Analyst, Global Contracts & Analytics based in Miami, Florida. This full-time, onsite role reports to the Lead, Vendor Management & Crew Port Logistics and is not eligible for work authorization sponsorship.

The role combines global contract support and vendor governance with analytics and reporting to enhance Global Crew Port Logistics operations. You will serve as a technical and operational point of contact for analytics and reporting, partnering with business stakeholders and technology teams to develop dashboards, reporting tools, and forecasting capabilities. Additionally, you will work closely with Procurement, Finance, and Operations to support RFP processes, vendor performance analysis, and cost visibility, driving data-driven decision-making across global crew logistics.

Responsibilities

• Contract Management, Procurement Liaison & RFP Support
  • Act as the primary liaison with Procurement to support sourcing strategies and contract execution.
  • Participate in the end-to-end RFP process, including:
    • Supporting definition of business requirements and scope.
    • Assisting in bid evaluations through data analysis and cost comparisons.
    • Preparing pricing analyses and supporting vendor selection decisions.
  • Support preparation, review, and administration of global contracts (Hotel, Transportation, Port Agents, and related vendors).
  • Maintain alignment between contract terms, operational needs, and financial objectives.
  • Assist in maintaining contract governance processes, controls, and documentation.
  • Support contract amendments and track execution status of agreements.
  • Maintain vendor master data, including rates, SLAs, and financial terms.
  • Support vendor onboarding activities (AP setup, systems integration, etc.).
  • Partner with Legal, Procurement, Vendor Management, and Operations teams to ensure efficient contract execution.
• Advanced Analytics, Reporting & Data Insights
  • Serve as a technical and operational point of contact for Crew Port Logistics analytics and reporting.
  • Partner with stakeholders and technology teams to support the development and enhancement of reporting solutions.
  • Assist in building and maintaining dashboards and reporting tools (Power BI, etc.).
  • Perform data extraction, validation, and analysis to identify trends, discrepancies, and areas for improvement.
  • Support the development and maintenance of reporting across:
    • Crew port logistics operations.
    • Vendor performance and SLA tracking.
    • Contract utilization and spend analytics.
    • Budget vs. actual financial performance.
  • Contribute to forecasting, cost analysis, and basic modeling efforts to support planning activities.
  • Prepare and distribute regular reports and insights to Operations, Finance, and other stakeholders.
  • Help ensure data accuracy, consistency, and integrity across systems and reporting outputs.
• Systems, Automation & Process Optimization
  • Support enhancements to reporting tools and systems used in crew logistics operations.
  • Work with stakeholders to translate business needs into reporting requirements and data outputs.
  • Assist in identifying and investigating data discrepancies and reporting issues, escalating as needed.
  • Contribute to efforts to streamline reporting processes and reduce manual work.
  • Support implementation and ongoing optimization of contract management and analytics platforms.
  • Maintain documentation, SOPs, and data definitions to ensure consistency and usability.
• Operational Support & Continuous Improvement
  • Support resolution of reporting, data, and system-related issues impacting operations.
  • Provide data-driven support to operational teams for decision-making and issue resolution.
  • Monitor performance trends and highlight potential risks or improvement opportunities.
  • Assist in training stakeholders on reporting tools and dashboards.
  • Support continuous improvement initiatives across crew logistics operations.

Qualifications

• Bachelor’s degree in Business, Finance, Analytics, Supply Chain, or related field.
• 3–5 years of experience in analytics, contracts, procurement support, or operations.
• Experience supporting RFP processes, vendor analysis, or contract management.
• Strong proficiency in Power BI and advanced Excel.
• Experience with financial analysis, reporting, and basic forecasting.
• Ability to work across Procurement, Finance, Technology, and Operations teams.
• Cruise, travel, logistics, or global operations experience preferred.
• Bilingual (English/Spanish) preferred.

Skills

• Analytical and problem-solving skills with strong attention to detail.
• Ability to translate business needs into reporting and data insights.
• Strong communication and stakeholder coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Sound business and financial judgment.
• High level of accuracy and accountability.

Location

This position is onsite and based in Miami, FL.