Analyst, Default FHA Claims QA, I

About the role

Come join our amazing team and work remote from home! The Default QA FHA Claims Analyst I will, under moderate supervision, be responsible for reviewing FHA Part A mortgage insurance claims for accuracy and submitting the claim form for filing. All duties are performed in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates.

Responsibilities

• Review FHA Part A claims for accuracy within the investor/insurer timeframes.
• Complete quality checks using a scorecard and/or checklist to identify errors in the claim.
• Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely.
• Document system with appropriate tasking and comments.
• Ensure accurate dates and information are recorded on the Part A claim form.
• Review the foreclosure and default timeframe to ensure all applicable extensions are included on the Part A claim form.
• Ensure company/procedures around the curtailment of interest are followed and enforced.
• Ensure required documentation is included in the Claim File.
• Finalize and submit claim to agency for payment.
• Escalate trends or issues identified from the quality review.

Requirements

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Moderate knowledge of default claims processes for insurers and investors.
• Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process.
• Moderate understanding of Agency and investor guidelines.
• Strong interpersonal skills with a focus on teamwork and quality.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate effectively with all levels of staff and management both internally and externally.
• Ability to manage work in order to meet strict deadlines.
• Ability to handle multiple tasks under pressure and changing priorities.

Pay

The target pay range is $22.00/hr - $26.00/hr.

Benefits

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.