Analyst, Compliance

About the role

The Analyst, Compliance is a strategic member of the IFM Team, providing world‑class operational service delivery to the client’s portfolio and customers. This role balances rigorous oversight with pragmatic problem‑solving, ensuring compliance programs support business objectives while maintaining JLL’s reputation for excellence in the Life Sciences sector. The analyst will act as a collaborative communicator, manage multiple priorities, and uphold the highest standards of accuracy and ethics.

Responsibilities

• Administer AAE (Administrative Asset Entry) work order management processes, ensuring timeliness in accordance with KPIs and SLAs.
• Maintain and update the CMMS (Computerized Maintenance Management System) in client systems, ensuring accuracy, data integrity, and compliance with client protocols and industry standards.
• Support internal and external compliance audits and assessments across the MCAM team and business units.
• Partner with operations and client stakeholders to integrate compliance considerations into maintenance activities, work order workflows, and process improvements.
• Facilitate compliance training sessions for operational staff on Life Sciences requirements, CMMS protocols, and work order management best practices.
• Comply with all client and JLL policies and procedures, including ethics, business practices, and safety practices.
• Meet all client and JLL training requirements and timelines.
• Perform other duties as assigned.

Required Qualifications

• High School diploma or GED.
• 3+ years of progressive experience in compliance, risk management, audit, facilities, or project management within corporate environments.
• Working knowledge of regulatory frameworks relevant to Life Sciences (e.g., FDA, GMP, or similar pharmaceutical/biotech facility requirements).
• Experience with CMMS platforms and work order management systems in compliance‑critical environments.
• Strong analytical skills with the ability to assess complex situations, identify patterns, and develop practical solutions.
• Highly organized with the ability to multitask.
• Excellent communication, interpersonal, and client relationship management skills to influence stakeholders at all organizational levels.
• Proficiency with the Microsoft Office suite.

Preferred Qualifications

• Bachelor’s degree in Business, Facilities Management, Engineering, or a related field.
• Professional certification such as Certified Compliance & Ethics Professional (CCEP), Certified Internal Auditor (CIA), or equivalent.
• Experience supporting facilities management or maintenance operations in pharmaceutical, biotech, or medical device manufacturing environments.
• Familiarity with validation protocols, change control processes, and quality management systems in regulated industries.
• Experience implementing compliance technology solutions, CMMS optimization, or automation tools.
• Demonstrated ability to build collaborative relationships across global, matrixed organizations working in Life Sciences accounts.

Pay

$67,000 – $82,000

Schedule

Monday to Friday, 40 hours per week, Full‑Time. Remote (US).