Analyst

Essential Duties & Responsibilities

• Supports the Project Managers and Senior Level Project Managers in the gathering and analysis of client business requirements, the development of business cases and return on investment analysis in support of enterprise level technology solutions.
• Leads the definition and execution of enterprise level technology solutions.
• Aids in the coordination and execution of implementation plans.
• Supports post implementation analysis and review to ensure realization of expected project benefits.
• Gathers business requirements for development of client business cases, project concept formulation, and technology selection efforts.
• Analyzes business requirements by conducting information gathering sessions with clients.
• Assists in Business Process Reengineering activities and the application of technology to the process.
• Documents current state processes and systems.
• Performs data analysis by monitoring end to end business applications or infrastructure to proactively identify or resolve problems in accordance with operational standards and procedures.
• Acts as a spokesperson for assigned clients’ business departments as they interact with AIM to determine appropriate computer and process solutions to business problems.
• Validates business plans against strategic imperatives for assigned area to ensure alignment.
• Consults with assigned departments to develop understanding of varied and complex business needs.
• Provides IT input to assigned City departments’ business plans, as they relate to financial, business and legislative impacts.
• Manages deployment of resources to ensure successful execution of service delivery.
• Performs business process analysis, developing recommendations to streamline processes and leverage technology.
• Works with project managers and outside resources to ensure client needs are met.
• Produces reports, timelines, and graphics using desktop tools to satisfy user requests, process analysis, data sampling and test verification.

Minimum Qualifications

• Education and Experience: Bachelor’s degree in business administration or a related field, with five years of Information Systems experience, analyzing and redesigning business processes, and providing business requirements to technical teams. Six Sigma highly preferred.
• Licensures and Certifications: None required.