Analyst, Agency Lending International Trading

360 Magazine Association – New York, NY

About the role

We are seeking a dynamic, organized, and creative Membership & Events Coordinator to join our small but mighty team. This role is perfect for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about fostering community within the media and advertising industries.

Responsibilities

• Manage day-to-day membership operations, including processing new member applications, renewals, and maintaining accurate records in our CRM system.
• Serve as the primary point of contact for member inquiries, providing exceptional customer service and troubleshooting issues.
• Assist in planning, coordinating, and executing 360’s diverse portfolio of events, including our signature programs (Women’s Leadership, Hatch Awards, CMO Series, Media Innovation Day, Media Auction) and smaller networking gatherings.
• Collaborate with the marketing team to promote events and membership benefits through email campaigns, social media, and our website.
• Track event registrations, manage attendee lists, and coordinate logistics such as venue communication, catering, AV, and materials.
• Support sponsorship fulfillment by ensuring sponsors receive agreed-upon benefits and assisting with on-site activation.
• Monitor event budgets, process invoices, and assist with financial reporting as needed.
• Analyze membership and event data to identify trends, opportunities for growth, and areas for improvement.
• Assist with special projects, including research, content creation, and administrative tasks to support the broader team.

Requirements

• 1-3 years of experience in membership, events, or a related field (nonprofit, association, or media industry experience a plus).
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously in a deadline-driven environment.
• Strong written and verbal communication skills, with a customer-service-oriented mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems (e.g., Salesforce, Neon, or similar).
• Comfortable working both independently and collaboratively in a small team setting.
• Ability to lift and carry event materials (up to 25 lbs) and stand for extended periods during events.
• Flexibility to work occasional evenings and weekends for events.

Skills

• Event planning and coordination
• Membership management and CRM systems
• Customer service and relationship building
• Project and time management
• Data entry and basic analytics
• Social media and email marketing

Benefits

• Opportunity to work in a mission-driven organization at the intersection of media, advertising, and social impact.
• Exposure to industry leaders and high-profile events.
• Professional development opportunities, including access to 360’s events and programs.
• Collaborative and supportive team culture.
• Hybrid work model (2-3 days in-office per week).