Amusement (Arcade) Manager

About the role

We’re looking for a Manager to lead the team at our new family entertainment facility opening soon at Colorado Mills, Lakewood. If you enjoy video games, bowling, karaoke, and working in a fun environment, then you’re the kind of person we’d love to hire!

Responsibilities

• Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
• Explains game operation or rules to customers, and responds to customer complaints of machine malfunction.
• Aid customers and perform minor repairs on various machines without the assistance of a mechanic on duty.
• Serve as the primary point of contact for the amusement department, ensuring compliance with established operating practices and policies.
• Plan and prepare work schedules and assignments of employees to specific duties.
• Complete reviews, absence reports, and supervise staff with time and attendance.
• Select, coach, and develop effective staff for the Amusement Department.
• Achieve targeted sales goals by ensuring the store and redemption area present an enticing image through regular display changes.
• Understand and track departmental sales on an ongoing basis.
• Conduct alcohol and age restriction control in accordance with company policies.
• Enforce compliance with all local, state, federal regulations and company policy for safety and loss prevention.
• Maintain store inventory levels on a daily basis to ensure adequate availability of products.
• Handle receiving, shipping, invoicing, cash handling, and manage cash.

Requirements

• High School Diploma or GED
• Open availability, especially nights and weekends, is required.
• Must be at least 21 years old to handle and serve alcohol.

Qualifications

• 3 to 5 years of retail management experience, preferably in the arcade / entertainment industries.
• Regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• Stand and walk for extended periods without breaks during busy times.
• Lift and/or move up to 100lbs with assistance.

Benefits

• Paid Time Off (PTO)
• Medical
• Dental
• Vision
• Life
• 401(K) with company matching