AmeriCorps Member - Community Health Information Specialist

Job Description Summary

About the Role

The Community Health Information Specialist role supports the Behavioral Health Department at the Stamford and Norwalk sites of Community Health Center, Inc. (CHC).

Responsibilities

• Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
• Track and document all completed patient engagement activities in patient’s electronic health record.
• Provide care coordination to patients who are having access challenges that cannot be resolved by other team members.
• Aid patients with completing their Recovery In Action (RIA) plans.
• Coordinate enhanced health promotion and education program for mind, body, and food connection with Fairgate farms in Stamford to extend to other farms/community partners such as in Norwalk.
• Assist in creating patient-friendly teaching curriculum/pamphlets, marketing, recruitment tools and materials about the mind, body, and food connections.
• Create a comprehensive resource guide on how to find healthy and affordable foods in lower Fairfield County area.
• Build community partnerships with local community gardens, farms, and organizations to promote and create awareness of mind, body, and food connection.
• Facilitate a community and/or patient focus group related to BH care for the BIPOC population for which the findings with assistance from the Chief Psychiatry Officer to the psychiatry team.
• Develop statewide community resource list for behavioral health patients that provides enhanced resources and referral organizations that can address identified patient’s social determinants of health (SDOH).
• Create user-friendly content for patients and community partners/organizations (ie, hospitals, churches, community centers) on how to access behavioral health services at CHC.
• Conduct community partner presentations to promote CHC mental health and substance use disorder services and treatments.
• Establish a process for conducting community awareness and facilitation of trainings for Stamford/Norwalk adolescents to be trained in basics of NAMI, QPR or other programs that provide knowledge of recognizing a mental health challenge and ways to seek out assistance (referrals/treatment).
• Participate in quality improvement strategies to identify gaps in care for BH patients and new workflows to improve the completion of needed services (e.g. referrals and assessments).
• Participate in and develop presentations for team meetings to provide updates on engagement strategies and success of events, activities and workshops.

Qualifications

• High school or equivalent required.
• Proficiency in Microsoft office and internet-related applications.
• Excellent time management and organizational skills.
• Excellent oral and written skills.
• Demonstrated ability to problem solve and remain calm during a crisis.
• Successful clearance of all required criminal history checks (NSCHC).
• Able to travel between CHC sites and in state.

Preferred Qualifications

• Associate’s degree in public health, social work related field.
• Experience in health care.
• Willingness to work with the BIPOC population.
• Bilingual English/Spanish.
• Experience in project management or curriculum creation.

Benefits

This is not a staff position. This is an AmeriCorps Member role with a one-year service term from September 8, 2026 thru August 31, 2027. The stipend is $25,000 over the course of one year, paid bi-weekly. An education award of $7,395 is available at the end of successful service term completion.

Pay

$25,000 stipend over the course of one year, paid bi-weekly.

Schedule

Part time.