Americas Credit & Collections Manager

About the role

The Americas Credit & Collections Manager is responsible for driving accounts receivable collections and improving working capital across the Americas, initially supporting customers in the United States with future expansion into Mexico and Brazil. Reporting directly to the Chief Financial Officer, this hands-on individual contributor role partners closely with Sales, Customer Service, Finance, and customers to resolve payment issues, improve cash flow, and drive continuous improvement across the order-to-cash process while maintaining strong customer relationships.

Responsibilities

• Lead regional credit, accounts receivable, invoicing, and cash application processes.
• Proactively contact customers to resolve aging receivables, secure payment commitments, and improve cash flow.
• Review customer creditworthiness and approve credit limits and payment terms.
• Partner with Sales, Customer Service, and Finance to identify the root cause of payment issues and resolve complex account concerns.
• Monitor operational KPIs and identify opportunities for continuous improvement.
• Support internal and external audits by maintaining accurate documentation and controls.
• Maintain customer portal information and ensure timely invoice submissions.
• Drive initiatives that improve cash flow and reduce outstanding receivables.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred; equivalent experience will be considered.
• 5+ years of experience in credit, accounts receivable, collections, or order-to-cash operations.
• Strong knowledge of credit management, invoicing, cash application, collections, and accounts receivable processes.
• Experience working with ERP systems and proficiency in Microsoft Excel.
• Strong analytical, problem-solving, and communication skills.
• Ability to build collaborative relationships across Finance, Sales, Customer Service, and external customers.
• A self-starter with a hands-on approach, strong sense of urgency, and a continuous improvement mindset.
• Spanish language skills are strongly preferred.
• Manufacturing or industrial industry experience is a plus.

Qualifications

• Competitive compensation package.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and company holidays.
• Opportunities for professional development and career growth.
• Collaborative, inclusive, and innovative work environment.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Excel and other relevant software.
• Ability to work independently and as part of a team.
• Knowledge of ERP systems and accounting principles.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and company holidays.
• Professional development and career growth opportunities.
• Collaborative, inclusive, and innovative work environment.

Schedule

• Full-time position.

Pay

• Competitive compensation package.

Company Information

Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimizing environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together, in our diverse team, we collaborate in an inclusive and supportive environment to discover new ways to achieve economic and environmental success.

For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/.