AMER DC Delivery Operations Program Manager , Infrastructure

About the role

We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide.

Responsibilities

• Create funding request narratives to provide concise, clear, and consistent details describing how requested funding supports customers by delivering needed capacity.
• Drive effective teamwork, communication, collaboration across multiple disparate groups with competing priorities to assemble business reports and capacity delivery funding requests.
• Maintain funding request progress tracker to ensure requests’ timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process.
• Determine and monitor key metrics to measure and evaluate program performance.
• Develop process improvement ideas to drive improvements to the manual parts of the process under your control and recommend solutions to other teams for improvements to the overall process.
• Collaborate with technical program managers and demand/supply planners on the team in order to competently represent the team to other stakeholder groups.
• Own project status communication consistently providing clear and concise summaries for the team’s funding requests to leadership.
• Have a good working relationship with finance, build teams, sourcing partners, supply and demand teams, and other teams as needed. Recognize discordant views and lead constructive dialogue to resolve them.
• Proactively mitigate risks to delivering capacity by following through on funding request approvals throughout the process.

Requirements

• 4+ years of program or project management experience
• 4+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.