Ambulatory Mary Parkes Asthma & Pulmonary Center Nurse Navigator

Responsibilities

• Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers.
• Facilitates flow through the system and facilitates interactions with the care team.
• Increase patient and provider satisfaction by eliminating barriers to timely care.
• Maintain point of contact with providers and serve as the first point of contact for patients and families.
• Work closely with pulmonary specialists to deliver comprehensive care to Asthma, COPD, and Bronchiectasis patient populations.
• Guide patients through their care journey.
• Coordinate the entire care delivery process for Asthma, COPD, and Bronchiectasis patients, starting from their initial referral.
• Arrange post-hospital visits and provide essential education.
• Promote adherence to treatment plans and connect high-risk patients with home care resources.
• Act as a liaison for the prior authorization process for specialty medications and necessary equipment.
• Develop and maintain a registry specifically for high-risk patients within the Center.
• Attend bi-monthly Airways Disease conferences to stay current and contribute to program development.

Requirements

• 3 years of experience, ambulatory experience preferred.
• The facility maintains a fragrance-free work environment.

Qualifications

• Must have a Bachelor's degree in Nursing or related field.
• Current New York State Registered Nurse License.
• Experience in ambulatory care setting preferred.