Ambulatory Care Manager Navigator Registered Nurse

About the role

The Ambulatory Care Manager Navigator – RN is responsible for assessing and identifying psychosocial needs for the Mount Nittany Physician Group patient population. This position involves managing high risk/high cost patients by creating a care plan, providing education, psychosocial support, and connecting patients to community resources. The role also requires effective communication of the care plan to providers and ongoing assessment of patient progress.

Responsibilities

• Assess and identify psychosocial needs for the patient population.
• Create and manage care plans for high-risk/high-cost patients.
• Provide education and psychosocial support to patients and their families.
• Connect patients to community resources and services.
• Communicate care plans to providers and track patient progress.
• Develop and maintain relationships with community-based organizations.

Requirements

• Master of Science in Nursing with at least two years of experience in a healthcare setting, or
• Bachelor of Science in Nursing with at least four years of current experience in a healthcare setting, or
• An Associate Degree or Diploma RN with at least eight years of clinical experience and four years of care manager or case manager experience.

Skills

• Ability to effectively assess and communicate with patients, their families, providers, and outside agencies.
• Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.
• Exceptional customer service and demonstrated effective interaction with physicians, patients, and staff.
• Oral and written communication skills; Strong diplomacy and collaboration skills.
• Sound decision-making skills.

Benefits

Travel to office locations is expected.

Pay

Non-exempt, FTE 1, 8-hour shifts, no holidays, weekends required.

Schedule

8-hour shifts, no holidays, weekends required.