Ambulatory Care Assistant- Ortho

About the role

Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in assigned unit.

Responsibilities

• Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.
• Absorb and report on test results for patient visits.
• Assist providers when possible in completing requisitions or forms for patient examination or testing.
• May act as chaperone during medical examinations.
• Ensure medical records and test results are available for visit, including those from referring physicians.
• Inspect/review medical records to maintain correct order and completeness.
• Monitor nurse call system and relay information to appropriate staff.
• Provide assistance and information to patients, families, and visitors as instructed by the physician.
• Participate in Quality Assurance Program to assure quality patient services are provided.
• Generate required patient charge data according to WVU Medicine outpatient procedures.
• Aid in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor.
• Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.
• Aid in maintaining inventory and equipment on assigned outpatient unit.
• Schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures.
• Schedule and coordinate diagnostic and/or therapeutic procedures.
• May assist Registration Specialist with deposit of money and with late night coverage.
• May assist Manager/Supervisor with unit correspondence using computer software.
• May process and mail letters to patients.

Qualifications

• High school diploma or equivalent.
• Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one (1) year of clinical experience.
• Obtain certification in Basic Life Support within 30 days of hire.

Preferred Qualifications

• Registration or Certification as a medical assistant.
• One (1) year experience as a Medical Assistant or patient care.

Physical Requirements

• Strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.
• Able to position and/or lift patients, and stand or walk 4 to 12 hours per day.

Working Environment

• Frequent exposure to biohazards, as well as communicable disease.
• Ability to respond quickly to varying demands from provider and patient.