Ambassador Attraction OPS- Part Time (The LINQ Promenade LV)

Responsibilities

• Follow the basic principles of Safety, Courtesy and Capacity as they relate to the High Roller.
• Work in various job areas, including Ticket Taker, Security Bag Checker, Grouper, Loader, Unloader, Control Tower, Ticket Sale Upgrades, Group/VIP Reception, and Guest Relations.
• Demonstrate the highest level of guest service and attention during all guest interactions.
• Safely load guests as they board and depart the wheel.
• Making sure they are loaded according to ticket type, group, and capacity guidelines.
• Collaborate with other team members to create a safe, exciting experience for High Roller guests.
• Comply with and uphold company expectations, including the Code of Commitment, policies, procedures, and industry regulations.

Qualifications

• Must be at least 18 years old.
• Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service.
• Ensure the safety of all guests, team members, and other employees at all times.
• Secure all decks and platforms during closing hours.
• A High School Diploma preferred.
• Proficiency in English.
• Willingness to work various shifts and hours, including holidays and weekends.
• Willingness to work at different workstations within the High Roller area, including outdoor locations.
• Effectively manage time and perform multiple tasks simultaneously.
• Uphold and demonstrate the highest level of integrity in all situations, recognizing the standards required by a regulated business.

Additional Requirements

• Must meet professional appearance standards as prescribed by company policy.
• Must wear the designated uniform as described in High Roller procedures.
• Must be able to listen and respond to visual and verbal/sound cues.
• Ability to move quickly and easily around noisy, high-volume establishments.
• Must be able to lift 35 lbs.
• May be exposed to hot, cold, or windy conditions and may be required to stand for extended periods.
• Ability to work in high places.