Amazon Dedicated Cloud Engineer, Region Reliability Engineering

About the role

Amazon Web Services is seeking talented AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWS's dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions. We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale. If you're ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we're excited to meet you.

Responsibilities

• Enhance Regional Reliability: Expand regional coverage for AWS's critical services.
• Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations.
• Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability.
• Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.

Day in the life

On a typical day, you'll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. You'll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will help us reimagine and continuously improve reliability engineering.

About the team

AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the world's most advanced cloud organizations. You'll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS's largest government customers.

Basic qualifications

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1+ years Linux systems administration experience
• 1+ years technical troubleshooting / support experience
• 1+ years of networking experience
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred qualifications

• 1+ years of cloud computing technologies experience
• 1+ years of computer networking experience, or experience in networking
• 1+ years of support procedures and methodologies for production computing environments experience
• Experience debugging, diagnosing, and troubleshooting complex, production software issues
• Experience using data, reporting, or tools to measure performance and make adjustments accordingly

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Pay

Base salary range: $91,000 - $152,000 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

This response is AI-generated, for reference only.