AM Server

Job Summary

The Server is responsible for serving food in a friendly, professional, and efficient manner to guests in the dining establishment, lounge, and banquet functions. This role ensures food and beverage quality while delivering excellent guest service to create a positive dining experience.

Essential Functions and Duties

• Maintains high standards of food and beverage quality and guest service.
• Greets guests promptly and professionally upon arrival.
• Takes drink orders and presents the menu to guests, answering questions and providing suggestions.
• Recommends wine selections when appropriate.
• Relays orders to the kitchen and beverage services accurately.
• Observes guests to anticipate additional needs and provides timely service.
• Clears and resets tables after guest departure.
• Completes assigned side work and ensures all work and storage areas are clean.
• Understands and follows Material Safety Data Sheets (MSDS) for safety compliance.
• Assists with the setup, cleaning, and refreshing of function rooms when needed.
• Attends department meetings to stay informed of service standards and expectations.

Required Experience, Education, and Skills

• Prior experience as a server preferred.
• Ability to use arithmetic for totaling costs and making change.
• Strong communication skills to provide information and deliver service to guests.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects, such as trays.

Work Environment

• Primarily works indoors, with protection from weather but not necessarily from temperature changes.
• Frequently stands and walks for long periods.
• Regularly lifts and carries objects up to 20 lbs., and frequently handles objects weighing up to 10 lbs.
• Requires reaching, handling, talking, hearing, and seeing as part of daily responsibilities.
• Flexibility to work nights, days, weekends, and holidays as needed.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Benefits

• Coverage of medical, dental, and vision insurance.
• PTO (Paid Time Off).
• 401(k) matching program.
• Wellness support.
• Life and disability coverage.
• Savings accounts.
• Tuition aid.
• Travel and lodging perks.

Additional Information

An employer who violates this law shall be subject to criminal penalties and civil liability. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.