AM Server

About the role

We are looking for a highly motivated, customer-focused Restaurant Server to join our team at THesis Hotel Miami. Servers are the face of our restaurant and responsible for our customers' experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on their feet and have an engaging attitude.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Absorb guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

Requirements

• Engaging and welcoming personality
• Descriptive and capable of selling
• 2-4 years of food service experience
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure in a fast-paced environment
• A passion for creating an exceptional experience for all guests
• Excellent communication skills

Qualifications

Someone with an engaging and welcoming personality, someone who is descriptive and can sell, someone with 2-4 years of food service experience, someone with knowledge of wine, beer, cocktails, and spirits, someone who can work under pressure in a fast-paced environment, someone with a passion for creating an exceptional experience for all guests, and someone with excellent communication skills.

Skills

• Customer service orientation
• Attention to detail
• Time management
• Problem-solving skills
• Teamwork

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We also provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles.

Pay

$10.98 per hour

Schedule

Hours vary based on department needs and shift requirements.