Alumni Events Manager

The West Point Association of Graduates (WPAOG) is dedicated to furthering the ideals and promoting the welfare of the United States Military Academy (USMA), and to supporting and serving its graduates. USMA is renowned as the preeminent leader development institution, with a student body of 4,400 cadets, approximately 1,000 of whom graduate and are commissioned as second lieutenants in the U.S. Army each year.

About the role

This full-time position reports directly to the Director of Alumni Events and Operations. The Alumni Events Manager is responsible for coordinating multi-day class reunions and other alumni events throughout the year, overseeing all aspects of event planning and logistics, including communication with clients as outlined in the Memorandum of Agreement.

Responsibilities

• Execute event phase timelines, including updating, maintaining, and reporting on deadlines.
• Create and maintain event registration sites, reports, and other event documents needed to support the function.
• Maintain close, positive working relationships with graduates, other constituents, and vendors.
• Work off-site after hours and on weekends as needed.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years of experience in the event industry.
• Excellent oral and written communication skills.
• High level of analytical ability to handle complex problems.
• Strong interpersonal skills to work effectively with others and numerous external agencies.
• Proficiency in Microsoft Office, Excel, and PowerPoint.
• Knowledge of Blackbaud’s CRM, BBIS software, Cvent, and basic HTML is desired.
• Availability for occasional travel and work after normal business hours.

Skills

• Excellent customer service and communication.
• Ability to organize multiple, detail-oriented priorities and work in a fast-paced team environment.
• Initiative in identifying more effective methods of work operation.
• Detail-oriented, reliable, responsible, and positive attitude.
• Strong writing, organization, and time management skills.

Benefits

WPAOG offers excellent benefits and a pleasant working environment.

Pay

The salary range for this position is $68,000–$70,000, based on skills and experience.