Alterations & Tailor Shop - Tailor - Fashion Valley

Provide each customer with the best possible service through the quality of your craft.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner

Requirements

• Previous fitting, tailoring, and sewing experience (preferred minimum of 2-3 years)
• Clear, professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• Willingness to learn and safely operate sewing and pressing machinery, and standard alterations equipment
• Ability to embrace a flexible working schedule based on business needs

Pay

$23.75 - $41.25 hourly

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k plans
• Paid time away (PTO), holidays, and paid time off accruals
• Life insurance and disability coverage
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment)