Jobs · Management · Massachusetts

Alpha Client Implementation Lead, Vice President

State Street · Quincy, MA · 1 wk ago
ManagementFull-time

About the role

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Responsibilities

  • Work in a leadership role on client facing Alpha implementation programs.
  • Take responsibility for overseeing and managing significant elements or phases of a client implementation program.
  • Plan and proactively monitor its progress, resolving issues and initiating appropriate corrective action with the relevant teams.
  • Support the Client Implementation Executive in ensuring timely delivery of the program.
  • Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners.
  • Support the design of the program Milestone planning and sequencing of the phases for the program.
  • Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan.
  • Monitor expenditure costs against delivered and realized benefits on behalf of the program.
  • Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
  • Support capturing of business requirements, reaching agreement on Target Operating Models.
  • Support the Client Implementation Executive in managing risk to the program's successful outcome and change control process.
  • Ensure the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements.
  • Support the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan.
  • Report the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees.
  • Through the contractual negotiation phase, agree on the contract structure and schedules based on the services with the Legal and product owners.
  • Work with Legal and the product owners to define the business owners and recommend input to Service schedules.
  • Define the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies.
  • Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules.

Requirements

Through the contractual negotiation phase, agree on the contract structure and schedules based on the services with the Legal and product owners. Work with Legal and the product owners to define the business owners and recommend input to Service schedules. Define the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies. Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules.

Qualifications

  • Education & Preferred Qualifications: Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry.
  • Microsoft Office suite experience, JIRA.

Benefits

Salary Range: The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Additional Information

Job ID: R-792857

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