Alliances & Partner Operations Associate, Corporate Legal Solutions

Key Responsibilities

• Drive operational excellence across Harbor's partner ecosystem by maintaining accurate pipeline visibility, identifying risks, and ensuring timely follow-through on strategic initiatives.
• Own partner operations within Salesforce and other systems, ensuring high-quality data, actionable reporting, and visibility into partner performance and opportunities.
• Analyze partner overlap and whitespace opportunities using tools such as Crossbeam to identify new revenue opportunities and strengthen go-to-market execution.
• Coordinate recurring partner business reviews and operational cadences, preparing agendas, metrics, materials, and executive-ready updates while driving accountability for next steps.
• Build strong working relationships across Sales, Marketing, Delivery, and external partners to keep initiatives aligned and moving forward.
• Monitor partner health, surface insights and recommendations, and prepare concise updates to support leadership decision-making.
• Support the integration and adoption of AI-enabled partner offerings while tracking strategic initiatives and key milestones.
• Provide day-to-day direction and quality oversight for interns supporting the Alliances function.

Qualifications

• 2-5 years of experience in partnerships, operations, consulting, business operations, or a related field.
• Strong analytical skills with the ability to turn data into actionable insights.
• Experience working with CRM platforms (Salesforce preferred) and advanced Excel.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to work effectively across cross-functional teams.
• A proactive, problem-solving mindset with strong attention to detail and a focus on execution.

About Us

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

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