Alliance Deli - Overnight Cheese Shop Rep - Part time

About the Role

As a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while delivering superior customer service. You'll prepare, package, and merchandise fresh cheese daily while maintaining all food safety and sanitation standards.

Responsibilities

• Customer Service / Sales:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products; assists them with selections
  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales
• Food Service:
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Food Safety:
  • Cleans and sanitizes display cases
  • Operates and maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards, and department/Store operating procedures

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• 18 years or older
• High School Diploma or GED (or equivalent)
• Completion of Company Orientation, food safety, and sanitation training (upon hire)
• Completion of all necessary department training

Qualifications & Skills

• Work Experience:
  • Understanding and knowledge of top cheese families and selections (required)
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) (required)
• Skills:
  • Strong customer service skills (required)
  • Communication and interpersonal skills (required)
  • Reading and writing skills (required)
  • Planning and organizing skills (required)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Work with customers, staying attentive to their needs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.