All Programs - Program Manager II

Position Summary

This position is primarily responsible for managing multiple or joint energy efficiency programs with limited support from senior leadership. In this hands-on management role, you will oversee all aspects of an energy program and will work closely with both clients and our energy professionals to achieve client energy efficiency goals and other program objectives.

Essential Duties And Responsibilities

• Actively engage in talent management process, including interviewing, resource planning and utilization, engagement planning, performance evaluations, and more
• Provide client communications and reporting
• Oversee program operations to ensure client requirements are met
• Support partner and client contract management process
• Establish solid and trusted relationships with client program team, collaborate with Senior Leadership regarding developing and expanding client, penetrating client organization with solid relationships built
• Lead and support company-wide Safety efforts
• Orchestrate partnership and work between centralized functions and program staff
• Acting as a company stakeholder by leading and supporting company trainings, development, safety initiatives, and more
• Identify and develop talents
• Develop and deliver polished and prepared client presentations; respond to client questions with confidence and accuracy
• Ensure successful delivery of program goals as indicated in Statement of Work
• Develop and manage production plan for program
• Maintain and manage program budgets to ensure full utilization of funds while meeting or exceeding energy goals
• Prepare monthly invoices and activity reports as required to the client, partner or company management by the requested due date
• Manage multiple or joint utility programs
• Report out on program performance and financial metrics to make recommendations to the utility and client
• Assist Business Development with collaboration and sharing of expertise on sector-based program design, program re-bids, and client expansions
• Recognize when issues are occurring and take proper steps towards resolution
• Responsible for achieving internal revenue targets and tracking and reporting financial metrics internally
• Troubleshoot issues, navigate complex situations, and create improvement plans, all with any eye towards effort success

Position Requirements

• Education and Experience: Bachelors degree or equivalent work experience required. Background in engineering, technology or science and experience in working in a technical environment – preferred. Experience in lighting, HVAC, and other technologies installed applications – preferred. Technical experience in developing and/or reviewing energy savings calculations to determine paybacks and incentive levels for customers – preferred. 4 or more years of management experience or 2 or more years of experience in managing energy efficiency programs. Proven track record of high-level performance in meeting and exceeding expectations and goals.
• Required Skills, Knowledge And Abilities: Proven Leadership in fast paced environment. Have an ability to prioritize workload and delegate appropriate work assignments to staff. Ability to communicate effectively, both verbally and written with customers, clients and employees. Sales or business development background a plus. Ability to analyze and interpret data and solve practical problems. Sales or business development a plus. Committed to diversity and inclusion. Licenses & Certifications: Project Management Professional (PMP)- preferred. Travel Requirements: Willingness to travel up to 40%. Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Safety -Sensitive Role Addendum: Because many roles at Franklin Energy involve regulatory compliance, safety responsibilities, or professional licensing requirements, it is critical that interview responses reflect the candidate’s direct knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration. Notice Regarding Automated Tools: We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-related skills and qualifications. These tools are intended to support fair and consistent review and do not replace human judgment in hiring decisions. All evaluations are conducted in accordance with applicable local, state, and federal laws.