Alignment Technician - Orem, UT

About the role

To provide safe, quality maintenance on passenger vehicles and heavy duty equipment.

Responsibilities

• Diagnose, recommend, and complete vehicle alignment on commercial trucks and other vehicles based on guest needs.
• Balance wheel assemblies and perform commercial tire service.
• Pursue training opportunities for development into completing other vehicle services on commercial trucks, including but not limited to brake work, suspension services, axle work, and oil and lube services.
• Document work performed on service ticket.
• Maintain tools and a clean work area.
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner.
• Protect company assets.
• Regular attendance in accordance with assigned schedule.
• Ability to perform physical requirements as listed in job description.
• Other essential and non-essential duties, as assigned by management.

Requirements

• Minimum Education: Associate's Degree or Trade School.
• Minimum Job-Specific Experience: 3-5 years.
• Driver’s License Required: Yes.
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training.

Skills

Tire & Automotive Industry

• Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Mastery of all major automotive emissions, engine management, and electrical systems.

Mechanical

• Knowledge of automotive vehicles and tools, including their repair and maintenance.

Customer Service

• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Equipment Maintenance

• Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Repairing

• Repairing machines or systems using the needed tools.

Troubleshooting

• Determining causes of operating errors and deciding what to do about it.

Tools & Technology

• Equipment Selection — Determining the kind of tools and equipment needed to do a job.
• Phone Systems — Ability to operate phone systems for the effective communication of information to interested parties.

Cognitive

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Service Orientation — Actively looking for ways to help people.

Communication

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.