Alignment Technician

Overview A Big O Alignment Technician performs the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies, and procedures. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Responsibilities Perform brake, front end, and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and proceduresMaintain the orderly flow of customer service assignment to ensure productivityEnsure that Big O’s Extra Care Services are extended to all customersProperly diagnose and repair customers’ vehicles, performing quality control of all shop functionsSafely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areasAttend weekly store meetings to review safety issues, store policies, procedures, and product information changes as requiredAssist in organizing, documenting, and processing adjustments and core creditsWork with store management to ensure the successful accomplishment of budgeted service-related quotasEnsure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicingUtilize the company outside purchase program to ensure maximum profitabilityEnsure the consistent execution of the vehicle inspection program Promptly and efficiently perform alignments, inspections, and other duties to support store achievement of established service, sales, and productivity goals Assist management in the orientation, training, and coaching of new personnelAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned. Job Requirements 18 years of age or olderMinimum of one year of experience as a lube/tire/service technician Ability to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryAbility to safely operate automatic and manual transmission vehiclesAbility to exchange accurate information with customersAbility and willingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsAbility and willingness to comply with Personal Protection Equipment (PPE) regulationsVision, hearing, speech, and the ability to detect odors Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 poundsValid driver’s license Availability to work holidays, weekends, and after regular business hours as neededReliable transportation to workAbility to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors. Ability to meet company requirements including successful pre-employment screeningsLegal authorization to work in the United States of America Preferred Skills High school diploma or GED equivalentTwo or more years of experience in an automotive shop environmentAppropriate ASE certifications Ability to work both independently and in a team environment Ability to work at a fast paceStrong verbal communication skillsSales abilities Ability to prioritize and plan work activities using time efficientlyAbility to effectively manage multiple tasks and projectsAbility to perform detail work with accuracy About Mfa Petroleum Company MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor. Benefits Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options. OUR CULTURE The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built. Put Customers FirstRespect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with. Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services. Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time. Be TenaciousGive Your Best – Always give your best effort and seek to improve every day. Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care. Lead by ExampleDo the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction. Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company. Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team. GROWTH & DEVELOPMENT We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.