Alcohol Compliance Supervisor, KeyBank Center

Delaware North Sportservice is searching for seasonal Alcohol Compliance Supervisors to join our team at KeyBank Center in Buffalo, New York.

About the role

As a Compliance Supervisor, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, along with company and location-specific alcohol procedures. This is a fast-paced role offering opportunity and potential to learn where your efforts are rewarded.

Responsibilities

• Supervise team members serving alcohol and ensure compliance with the alcohol service policy
• Observe and document any alcohol-related issues
• Answer questions and make recommendations regarding alcohol service
• Ensure all team members serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit before the beginning of work
• Assist with alcohol cut-off

Requirements

• Must be at least 18 years old
• Valid, unexpired alcohol pourer's permit required before being hired
• Ability to work in a fast-paced environment
• Ability to provide feedback and coaching to team members with varied experience levels
• Available to work nights, weekends, and holidays
• No college degree required

Physical Requirements

• Ability to stand and walk for the entire length of the shift, including walking up and downstairs and lifting as the work duties demand
• May be exposed to variable temperatures, including extreme heat and cold, depending on the season

Schedule

Seasonal, event-based shifts including nights, weekends, and holidays.

Pay

$20.00 - $20.00 per hour

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

About the company

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Our business is all about people, and that includes you. At Delaware North, you’re part of a global legacy: a family-owned company with over 100 years of history. Our operations span the world, offering unique paths to growth and success in iconic sports arenas, national parks, casinos, and more. Whether you're interested in restaurants, hotels, sports, gaming, operations, or retail—part-time or full-time—we’re invested in helping you achieve your career goals.