Alcohol Compliance Supervisor - American Dream

Rooted in service and united by our purpose, Aramark strives to do great things for employees, partners, communities, and the planet. Our team serves millions of guests daily through food and facilities services in 15 countries.

About the role

This position ensures the safe and legal service of alcohol within the venue, upholding local and state alcohol regulations, supporting staff in responsible alcohol service, and mitigating risks related to alcohol consumption and policy compliance.

Responsibilities

• Monitor and document alcohol-related concerns, policy violations, or suspicious behavior.
• Check guest identification to verify legal drinking age and detect fraudulent or expired IDs.
• Monitor guest intoxication levels and intervene as needed to prevent over-service.
• Ensure adherence to responsible alcohol service guidelines, including drink limits per individual.
• Report any policy violations or concerning behavior by staff or patrons to management.
• Enforce responsible alcohol service practices in accordance with company and state regulations.
• Serve as a resource to staff for questions or concerns regarding alcohol policies.
• Monitor employee compliance with alcohol laws and internal procedures.
• Maintain thorough and accurate records of observations, incidents, and compliance checks.
• Prepare detailed reports of daily activities, including ID issues or other violations.
• Provide end-of-shift briefings to management summarizing key incidents or concerns.
• Collaborate with law enforcement or regulatory bodies during investigations or audits, as necessary.
• Identify and address potential compliance risks proactively.
• Assist in reducing legal liability and enhancing public safety through enforcement of alcohol-related protocols.
• Support overall safety efforts to ensure a secure and compliant environment for guests and staff.

Job duties may change or new ones may be assigned without formal notice to meet business commitments.

Requirements

• Strong understanding of local, state, and federal alcohol laws and company policies.
• High attention to detail and ability to identify signs of intoxication or non-compliance.
• Strong verbal and written communication skills; ability to engage diplomatically with guests and staff.
• Confident in making timely, sound decisions in fast-paced situations.
• Maintains composure, fairness, and a professional demeanor at all times.
• Must be able to stand, walk, bend, and move for extended periods; some lifting may be required.
• Willing to work flexible hours including evenings, weekends, and holidays.
• Employment is contingent on successful completion of a background screening.
• High school diploma or equivalent required.
• Previous experience in compliance, security, or hospitality preferred.

Pay

Hourly rate: $21.00.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees, including:

• Medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans like 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location and are subject to legal requirements, employee eligibility, and work location.