Alarm Installer (Omaha)

We're seeking mechanically inclined individuals with a strong customer-service mindset to join our team as entry-level Security Installation Technicians. This is an excellent opportunity for candidates coming from skilled trades or hands-on technical backgrounds who are eager to learn and build a career in the security industry.

About the role

This is a contract, fully onsite position based in Omaha, NE. The position is anticipated to close on August 7, 2026.

Responsibilities

• Install, troubleshoot, repair, program, and maintain:
  • Burglar alarm systems
  • CCTV systems (IP and Analog)
  • DVR equipment
  • Access control systems
• Upgrade and convert existing security systems to newer technologies.
• Install and service window sensors, door contacts, smoke detectors, and related devices.
• Diagnose and resolve signal or connectivity issues to ensure proper system functionality.
• Test, verify, and document equipment performance and signal communication.
• Provide hands-on service and support directly at customer locations.
• Educate customers on system operation, mobile connectivity, and equipment features.
• Answer customer questions and identify any additional equipment or service needs.
• Complete all required job documentation and customer paperwork.
• Accurately account for and cost all parts used during installations and service calls.
• Maintain organized and accurate vehicle inventory of company products and equipment.
• Deliver exceptional customer service on every interaction.
• Meet installation quality standards and performance goals, including minimizing return visits and service callbacks.

Requirements

Experience with cabling, wiring, residential installations, low-voltage systems, or customer-facing field service work is highly valued. Candidates with backgrounds such as Best Buy Geek Squad, cable installation, electrical work, telecommunications, or other skilled trades are encouraged to apply.

Skills

Preferred Technical Skills

• CAT5/CAT6 cabling and wiring
• Low-voltage systems experience
• Electrical wiring knowledge
• CCTV or security system familiarity
• Use of hand and power tools
• Mechanical aptitude
• Electronics troubleshooting
• Field service or installation experience

Soft Skills

• Excellent communication and interpersonal skills
• Strong customer-service orientation
• Reliable and dependable work ethic
• Adaptable and solution-focused mindset
• Ability to think quickly and solve problems independently
• Strong attention to detail
• Ability to build customer confidence and trust

Ideal Backgrounds

Candidates with experience in the following areas are encouraged to apply:

• Residential cable or internet installation
• Security system installation
• Low-voltage wiring
• Electrical helper or apprentice roles
• Telecom field technician work
• Home automation installations
• Best Buy Geek Squad or similar technical support positions
• Other skilled trade professions

Pay

The pay range for this position is $22.00/hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)