Airside Experience Specialist

Signature Aviation · Los Angeles, California, United States · 1 mo ago

On-siteOTHR$21.4–$26.75/hrFull-time

We need to output HTML fragment with sections: h3 headings for sections present: About the role? Actually description includes "Job Description" paragraph then "Responsibilities (Other duties may be assigned)" then "Qualifications" then "Additional Knowledge And Essential Skills" then "Pay ranges vary..." then "About Us" then "Our Benefits". Also "Schedule" maybe not explicit but schedule flexibility mentioned in description: "This role requires schedule flexibility, including nights, weekends and holidays". That's schedule info. Should we create a Schedule section? The rule: include a section ONLY when posting has real, specific content for it. The schedule flexibility is mentioned, so we can include a Schedule section with that content. Pay: they gave pay range, so include Pay section. Benefits: they list benefits, so include Benefits section. About Us: we can include About the company maybe as About Us. The role description: we could have About the role (the initial paragraph). The instructions: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings where appropriate. We have About the role (intro paragraph). Responsibilities (list). Qualifications (list). Skills (Additional Knowledge And Essential Skills). Pay (pay range). Schedule (schedule flexibility). Benefits (list). About Us maybe not required but could be included as About the company? Not in list but could be okay. However they said prefer a few substantive sections over many thin ones. Could combine About Us into About the role? Probably better to keep About the role as intro, and maybe omit About Us as not required. But we have to preserve ALL substantive information; we cannot drop About Us info. So we need a section for that info. Could use "About the Company" heading, though not in the examples but allowed? The instruction: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive. So we can add About the Company. That's fine. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: EEO etc at end. Remove duplicated lines. Also remove "Qualified applicants will receive consideration..." that's EEO boilerplate, remove. We need to use

for any list of duties/requirements/benefits. For prose use
. We need to preserve all substantive information. Let's extract content. Intro paragraph: "As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment – and you're excited by the energy of the runway – this is the role for you." We'll split schedule flexibility into Schedule section maybe. But the intro also mentions schedule flexibility. We could keep schedule info in Schedule section and remove from intro? But we must preserve all info; we can move it to Schedule section and keep intro without that sentence? Better to keep intro as is and also have Schedule section with that detail; but that would duplicate. To avoid duplication, we could keep intro without schedule sentence and put schedule in Schedule section. However we must preserve all info; moving is fine as long as not lost. So we can rephrase: keep intro without schedule sentence, then Schedule section contains that sentence. Let's do that. Responsibilities: list after "Responsibilities (Other duties may be assigned)". We'll extract bullet points (they are sentences separated by periods). We'll make
- each duty. List items: - Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. - Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. - Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. - Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. - Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc. - Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation. - Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience. - Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. - Maintain safe, clean, and secure ramps and operations. - Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. - Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. - Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. - Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. - Follow emergency response procedures during critical events. - Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. - Create accurate records pertaining to time worked and activities and services performed. Qualifications: list after "Qualifications". We'll parse. Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training. We'll make each as
- . Additional Knowledge And Essential Skills: categories: Hospitality Skills, Language Skills, Math Skills, Physical Ability, Critical Thinking / Reasoning Ability, Interpersonal Skills, Multitasking, Computer Skills, Task Management. We'll extract each bullet. Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules. Task Management: Ability to successfully and timely complete Signature’s training programs. We'll make each as
- under a Skills section. Pay: "Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for this position is $21.40 to $26.75 / hour." We'll put that in
  under Pay section. Schedule: "This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions." We'll put that. Benefits: list after "Our Benefits". Items: - Medical/prescription drug, dental, and vision - InsuranceHealth Savings AccountFlexible SpendingAccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & Perks The formatting is messy; we need to parse into sensible items. Likely they intended list: Medical/prescription drug, dental, and vision Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks We'll output each as
- . About Us: paragraph after "About Us". We'll keep as
  . We must not include EEO boilerplate at end. Now construct HTML. We'll start with
  About the role
  then
  intro (without schedule sentence). Then
  Responsibilities

Airside Experience Specialist

About the role

Responsibilities

Qualifications

Skills

Pay

Schedule

Benefits

About the Company

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