Airport Survey Interviewer, Research

About the role

FIN’s Honolulu office is seeking an Airport Survey Interviewer to join our Research team. This position offers hands-on experience in international business, customer service, and market research within a dynamic global travel environment. No prior experience is required; training is provided.

Responsibilities

• Approach visitors in designated waiting areas of Honolulu International Airport, inviting participation in a survey about their experience in Hawaii.
• Ensure accuracy and completeness of all responses.
• Follow project protocols and sampling guidelines to achieve survey targets.
• Report on field conditions and respondent feedback to supervisors.

Requirements

• A High School diploma
• Strong interpersonal and verbal communication skills and comfort engaging with travelers from diverse backgrounds.
• Punctuality and ability to work independently with minimal supervision.
• Focus on accuracy, attention to detail, and timeliness when recording survey responses.
• Professionalism in following protocols, schedules, and airport security requirements.
• The ability to stand and walk for extended periods and work effectively in a busy airport environment.
• A basic proficiency with iPads or other digital devices for survey administration.
• Strong problem-solving skills with a solution-oriented mindset when facing unexpected challenges in the field.

Qualifications

• To be considered as a solid candidate, you’ll need:
• The ability to pass a background check to secure a sterile area badge and Customs and Border Protection (CBP) seal for airport gate access.

Skills

• Multilingual skills are a plus, but not necessary to do this job well.

Benefits

• $20 per hour
• Parking expenses reimbursed
• Paid training provided
• Valuable experience applicable to careers in international business, sales, customer service, and market research

Pay

$20 per hour

Schedule

Shifts are typically scheduled on weekdays, approximately five days per month, with each shift lasting 4–5 hours.