Airport Service Agent (GRR)

About the role

CLEAR Service Agents work at the airport to assist customers with products & services provided by CLEAR. Our agents are there to support customers in the airport who are using any products provided by CLEAR!

Responsibilities

• Support customers in the airport who are using any products provided by CLEAR
• Greet and engage with travelers and help answer any questions
• Absorb and guide passengers as needed with all questions and concerns
• Comply with all security and safety guidelines, policies and procedures at all times
• Use CLEAR technology and help troubleshoot any technical issues as they arise

Requirements

• Exceptional customer-service-focused communication skills
• Positive and energetic attitude
• Open availability and flexibility
• Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
• Standing for up to 8 hours per day

Qualifications

• Must be 18 years of age or older

Skills

• Customer obsession
• Fast-paced, high-volume, hospitality-driven atmosphere
• Positive and energetic attitude
• Open availability and flexibility
• Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
• Standing for up to 8 hours per day

Benefits

• Free CLEAR membership for you + family/friends discounts
• 11 company-paid holidays (paid 1.5x if worked)
• 401(k) Retirement Plan, including a company match*

Pay

Not specified

Schedule

Not specified