Airport Ramp Supervisor

Key Responsibilities

• Lead, direct, and coordinate ramp, line, and cabin service personnel
• Establish and manage shift assignments for full-time and part-time employees
• Ensure safe and efficient operation of all ground support equipment (GSE)
• ID and report mechanical or functional discrepancies in equipment
• Collaborate with airline partners to meet baggage, cargo, and service requirements while maintaining on-time performance
• Ensure all equipment is maintained in safe working condition
• Determine manpower needs and ensure staffing aligns with operational demands
• Enforce company policies and ensure disciplinary procedures are applied fairly and consistently
• Conduct crew briefings prior to flights, outlining assignments and operational expectations
• Ensure compliance with all federal, state, local, airport authority, and airline regulations
• Read and interpret aircraft weight and balance instructions, loading manifests, hazardous materials labels, and baggage routing tags
• Perform other duties as assigned

Requirements

• High School diploma or GED required
• Must be at least 18 years of age
• Previous ramp, airline, or ground handling experience required
• Demonstrated supervisory or leadership experience
• Strong operational planning and resource allocation skills
• Working knowledge of GSE and maintenance considerations
• Basic computer proficiency, including Microsoft Word and Excel
• Ability to navigate electronic systems and devices (timekeeping, printers, etc.)
• Valid driver’s license with a clean driving record
• Ability to speak, read, and write English proficiently
• Ability to process information quickly and make sound decisions under pressure
• Must successfully complete all required training and maintain certifications
• Pass an FBI fingerprint background check and drug screening

Physical & Work Environment Requirements

• Ability to stand, bend, lift, push, and pull for extended periods
• Capable of repetitively lifting up to 70 pounds, including in confined spaces
• Comfortable working outdoors in all weather conditions
• Able to work in environments with high noise levels

Work Schedule

• Must be flexible to work variable shifts, including weekends and holidays
• Must be available to work extended hours on short notice during irregular operations