Airport Operations Supervisor I

Basic Function

To plan, schedule, and supervise the work of employees engaged in supporting Airport Operational requirements mandated by the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA).

Essential Duties

• Schedule, coordinate, and supervise the daily activities of the Airfield; determine weekly/daily work priorities and prepare work schedules; coordinate work with other divisions, departments and contractors to minimize conflicts and delays; inspect work in progress and on completion to ensure compliance with instructions, procedures, FAA and TSA standards and timelines; forecast and requisition equipment, materials, and supplies as required.
• Plan, schedule, supervise, monitor and evaluate the work of subordinate employees; provide personnel leadership, coaching and assistance as necessary; participate in personnel processes, including hiring, evaluations, discipline, transfer, promotion and terminations; train or supervise the training and certification of all employees to meet FAA and TSA regulatory requirements; respond to employee questions, concerns, and grievances.
• Develop, recommend, and implement Airport Operations Quality Assurance programs; monitor and inspect work sites and equipment; evaluate work in progress and upon completion to ensure compliance with applicable regulations, specifications, and instructions; recommend actions to reduce costs, promote efficiencies and maintain quality operations; resolve construction and maintenance problems; enforce environmental and safety rules and regulations; review and evaluate work methods and procedures to ensure safe working conditions and efficient airfield operations, and recommend changes as appropriate.
• Plan, organize, coordinate and supervise all phases of the Airport's security program including security patrols, security response, emergency preparedness; coordinate operations with other county departments and federal agencies as required.
• Work with TSA, FAA, National Transportation Safety Board (NTSB) and other federal and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment and oversee NTSB investigations.
• Act as Airport Security Coordinator (ASC) on a rotational basis.
• Prepare work estimates and specifications for projects; approve routine purchases; monitor expenditures; assist with preparing and administering annual program budgets including personnel costs under the direction of the Superintendent of Operations.
• Develop, recommend, and implement emergency response plans and programs to meet FAR Part 139 requirements.
• Manage, coordinate and supervise snow removal events per FAA Part 139 requirements. Perform “Snow Boss” functions including prioritizing snow removal events, coordinating and controlling airport snow and ice collection and removal program, ensuring personnel storm safety and operational training, managing departmental and tenant storm center coordination, and evaluating operational snow removal techniques and equipment recommendations for improved operations.
• Maintain records and prepare required reports; manage employee/customer quality suggestion and feedback system; work with the public and other county employees as necessary to resolve complaints, answer questions, or develop and recommend new or revised procedures.
• Supervise Airport Operations staff to implement critical airport operating functions including noise abatement, airfield security, tenant hangar management, construction project management, airfield incident response, ground vehicle training and other functions as assigned by the Superintendent of Operations.

Other Job Duties

• Participate in developing departmental program plans, goals and objectives; facility policies, procedures and rules; and required reports as needed.
• Advise the Superintendent of Operations regarding airfield operating issues or problems.
• Perform duties of subordinates as needed.
• Participate in airport administrative boards, training seminars, airport and community functions, and county organizational teams and programs as assigned.
• Perform related duties and special projects as required.

Minimum Qualifications

• Bachelor’s degree in Airport or Business Administration, plus five (5) years of Airport Operations experience, including a minimum of two (2) years supervisory experience; or any equivalent combination of training and/or experience that provides the required knowledge and abilities.
• Must pass job‑related tests.

Preferred Qualifications

• Prior airport supervisory experience.

Special Requirements

• Valid Washington State driver’s license.
• Obtain a concealed weapons permit within ninety (90) days of hire.
• Pass a fingerprint‑based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) as required by TSA.

Knowledge and Abilities

• Principles and practices of effective leadership, supervision, program coordination, planning and development, total quality management, process improvement, suggestion and feedback systems, and team building.
• Procedures and methods followed in all phases of Airport Operations, including airfield planning, emergencies, snow and ice control, FOD operations, customer assistance, and FAR understanding.
• Relevant building codes, ordinances, environmental regulations, FAA and TSA regulations, and federal, state and local laws.
• General aviation aircraft and piloting concepts as covered in the Private Pilot Ground School curriculum defined by the FAA.
• Standard methods, techniques, tools, materials, and equipment capabilities used in construction, airfield management, and airfield/aircraft emergency response.
• Advanced reading, math, English, grammar, FAR knowledge, construction techniques and plan reading.
• Computer programs and technology.
• Principles and practices of accounting and budgeting.
• Ability to plan, coordinate, supervise, and evaluate the work of subordinate employees assigned to multiple locations.
• Interpret administrative directives, plan and organize work independently, exercise initiative and sound judgment to complete assignments within budget and time constraints, and make decisions within scope of assigned authority.
• Work under pressure, manage multiple work items concurrently, cope with interruptions and changing priorities, and meet deadlines.
• Initiate, implement, and coordinate effective operations staffing, airport security, quality assurance, equipment control, airport certification manual, safety and training, and airport certification programs as mandated by FAA and TSA.
• Analyze and determine resource requirements for construction and airport operations.
• Read, interpret, and work with blueprints, drawings, sketches, specifications, and technical data.
• Monitor operations processes and systems for quality operation.
• Evaluate policies and procedures and recommend improvements.
• Recognize and correct unsafe working conditions.
• Communicate effectively both verbally and in writing.
• Maintain records and prepare required reports.
• Establish and maintain effective working relationships with superiors, subordinates, lease tenants, customers, and the general public.
• Ensure quality workmanship, timely completion of work in progress, and customer satisfaction.
• Motivate personnel and promote a teamwork atmosphere within the Operations department.
• Utilize standard office equipment, computer technology and software packages to perform assigned duties.
• Maintain confidentiality of information.
• Conduct staff meetings, coordinate training programs and prepare presentations.

Physical Effort

The work may involve the operation of a variety of vehicles and equipment, and require occasional strenuous physical effort.

Supervision

The employee reports to and receives direction from the Superintendent of Operations. The work requires independent judgment and is reviewed through meetings, direct observation, customer response, results obtained, and annual evaluations. Supervisory responsibilities include daily oversight of Operations Specialists, temporary employees, and Airport interns.

Working Conditions

Work is primarily performed at the Airport Operations Office at Paine Field with trips as necessary throughout the 1,300‑acre airport facility, the downtown Everett campus, and throughout the county to coordinate airport operations, supervise staff and attend meetings. Conditions may include outdoor operations in all weather types and exposure to hazardous conditions and materials. Administrative work is usually performed in a normal office environment. The employee is required to work evenings, weekends and holidays as necessary, be on call 24 hours a day, and respond to the airfield on an as‑needed basis. The airport operates 24 hours a day, 7 days a week, and this position serves as a primary on‑call responder for emergency maintenance and repair operations.