Airport Operations Specialist Supervisor

About the role

Supervise a team of Airport Operations Specialists who serve as the eyes and ears of the airport, performing daily operations and security tasks, unarmed patrols, access control, incident response, traveler support, and ensuring compliance with federal, state, and local regulations.

Exercise full discretion and autonomy over airport security services and operations during both non-emergency and emergency situations in the absence of other leadership. Review the RTAA's Airport Security Program to ensure compliance with standards and specifications mandated under Title 49 of the U.S. Code of Federal Regulations, Parts 1540, 1542, and 1544.

Responsibilities

• Supervise and direct staff responsible for the activities and operations of RTAA's terminal and security services, ensuring compliance with Transportation Security Administration (TSA) regulations and RNO Rules & Regulations.
• Stay abreast of evolving security trends, technologies, and regulations; provide recommendations for system and procedural enhancements.
• Oversee the daily workflow, schedules, and assignments of security staff, including security guards and desk clerks.
• Supervise inspections and screening of goods, people, and premises.
• Ensure confidentiality of information regarding reports, investigations, and suspicious activities.
• Control airfield gate access and conduct patrols of public and restricted areas of the airport.
• Identify and resolve security and terminal operational issues; initiate resolutions, aircraft gate assignment requests, and provide assistance to travelers and airport tenants.
• Liaise with law enforcement, emergency services, and relevant stakeholders during security emergencies.
• Adhere to and uphold all RTAA values, rules, policies, and procedures.
• Subject to recall for emergency situations.

Requirements

• Bachelor's Degree from an accredited college or university in aviation management, public administration, business administration, criminal justice, justice management, or a related field. An equivalent combination of experience and training may be substituted on a year-for-year basis.
• Three (3) years of increasingly responsible management experience in a security or operations-related field (preferably within an aviation environment), including at least two (2) years of lead and/or supervisory experience.
• Certification as an Airport Security Coordinator is required within one (1) year of appointment.
• Must possess a valid Nevada Driver's license upon hire.

Skills

• Ability to communicate accurately and effectively.
• Ability to establish, maintain, and foster effective working relationships.
• Ability to assess and prioritize emergency situations and respond appropriately to changing needs.
• Ability to exercise sound judgment.
• Adept at interpreting and applying complex policy directives.
• Handle internal and external customer interactions with tact and finesse.
• Commitment to a team-oriented environment.

Pay

Entry salary: $83,230 – $101,578 annually, with opportunity for additional merit-based increases up to a range maximum of $119,823 annually. Initial salary placement will be based upon experience and qualifications.

Benefits

• 100% employer-paid contributions to the Nevada PERS retirement program.
• 100% employer-paid health insurance for the employee.
• Paid vacation and sick leave.
• 14 paid holidays per year.
• Tuition reimbursement.