Airport Operations Concierge
JSX · Santa Monica, CA · 3 wk ago
OTHR$22.67/hrPart-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse job description.
Job Summary: description of role. Could be "About the role". Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse job description.
Job Summary: description of role. Could be "About the role". Use About the role
and then
with summary. Responsibilities: list of duties. Use
Responsibilities
then- each.
Culture: maybe not a required heading; but we could treat as part of About the role? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Only include sections when posting has real specific content. Culture could be considered part of About the role or maybe not needed. We can include as part of About the role paragraph.
Required Experience: includes High School Diploma or GED required; Minimum 2 years of customer service experience. That's Requirements.
Licenses & Certifications: Must possess and maintain a valid driver’s license and clean driving record. That's also Requirements or Qualifications? Could be Qualifications.
Knowledge, Skills, & Abilities: list of abilities. That's Skills.
Preferred Experience: 4 year college degree; Prior aviation, ramp, or hospitality experience. That's Qualifications? Could be Qualifications (preferred). Also Licenses & Certifications: Basic Requirements? Actually they repeated Licenses & Certifications heading again with Basic Requirements? Let's parse: after Preferred Experience they have:
Licenses & Certifications- Basic Requirements Knowledge, Skills, & Abilities- In compliance with federal aviation security requirements, candidates must be U.S. citizens or U.S. nationals.Ability to lift up to 75 pounds and perform physical tasks including bending, reaching, climbing stairs, and standing for extended periods.Ability to work in indoor/outdoor environments under various weather conditions.Must be able to work a flexible schedule including early mornings, nights, weekends, and holidays.Subject to DOT/FAA pre-employment and random drug and alcohol testing.
So that's more Requirements/Qualifications.
Starting Compensation $22.67 -> Pay.
We Do Whatever It Takes May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.) This is more Responsibilities (maybe extra bullet).
We need to omit boilerplate: equal opportunity employer etc.
We need to not repeat job title as heading.
We need to output only HTML fragment.
Let's structure:
About the role
The Airport Operations Concierge (AOC) is a cross-trained crewmember responsible for delivering a seamless, safe, and elevated experience across both Above Wing and Below Wing operations. AOCs perform customer-facing and ramp-related duties, ensuring every Customer receives the effortless, personalized service JSX is known for while maintaining safety, compliance, and operational excellence.
Maybe also include culture paragraph? Could add after About the role: but we could incorporate culture into same paragraph or separate. Probably better to add a second paragraph about culture: "Our Core Purpose is to deliver a joyful, simple travel experience for every Customer, in every interaction, every day. By living our values, we’ll be the world's most loved air carrier, providing superior results for all stakeholders." plus the list of values? The values list is long bullet-like sentences. Could be included as
- maybe but not required heading. Since it's substantive, we could include as
- each statement. But there is no heading for values; we could include under About the role as a
- . That's okay.
Responsibilities: list each duty.
Let's extract responsibilities from "Responsibilities/Day In The Life Tasks" paragraph:
- Provide customers with an effortless and welcoming check-in and boarding experience, ensuring all documentation, baggage, and screening processes are completed accurately and on time.
- Marshal aircraft to and from gates, safely load/unload baggage, cargo, and amenities while maintaining on-time performance.
- Perform aircraft and lounge cleaning, restocking, and presentation duties to uphold brand and safety standards.
- Maintain compliance with all security, DOT/FAA, and Company procedures while executing Ground Security Coordinator (GSC) responsibilities.
- Identify and communicate safety or operational risks immediately to leadership.
- Support irregular operations (IROP) and recovery efforts through proactive communication and teamwork.
- May perform other responsibilities as assigned.
- Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.)
We'll make each a
- .
Requirements: High School Diploma or GED required; Minimum 2 years of customer service experience; Must possess and maintain a valid driver’s license and clean driving record; Must be U.S. citizen or U.S. national (federal aviation security); Ability to lift up to 75 pounds and perform physical tasks including bending, reaching, climbing stairs, and standing for extended periods; Ability to work in indoor/outdoor environments under various weather conditions; Must be able to work a flexible schedule including early mornings, nights, weekends, and holidays; Subject to DOT/FAA pre-employment and random drug and alcohol testing.
We could split into Requirements and Qualifications. But we have both Required Experience and Preferred Experience. Let's map:
Required Experience: High School Diploma or GED required; Minimum 2 years of customer service experience.
Licenses & Certifications (under Required): Must possess and maintain a valid driver’s license and clean driving record.
Knowledge, Skills, & Abilities (under Required): list of abilities (professional, logical, calm under pressure; vigilance; situational awareness; balances safety, hospitality, operational priorities; embodies JSX brand; articulate and polished communication; proficient with Microsoft Office and Company systems; detail-oriented with strong time management and multitasking skills). Those are Skills.
Preferred Experience: 4 year college degree; Prior aviation, ramp, or hospitality experience.
Licenses & Certifications (under Preferred): Basic Requirements? Actually they repeated Licenses & Certifications- Basic Requirements Knowledge, Skills, & Abilities- ... This includes citizenship, lift ability, work environment, flexible schedule, drug testing. Those are more Requirements/Qualifications.
Thus we could have sections:
- Requirements (mandatory): Education, experience, license.
- Qualifications (preferred): Education preferred, experience preferred.
- Skills: Knowledge, Skills, & Abilities (both required and preferred? Actually the first KS&A list is under Required Experience; the second KS&A list under Preferred? Actually they repeated "Knowledge, Skills, & Abilities-" twice: first under Required Experience (list of professional attributes), second under Preferred Experience (list of physical/legal requirements). We'll need to capture both.
Better to follow the headings: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have Pay: Starting Compensation $22.67.
Schedule: Not explicitly stated besides flexible schedule mention; but that is under Requirements (must be able to work flexible schedule). There's no explicit schedule details like shift times. So we should not create a Schedule section unless posting actually states them. It mentions flexible schedule but not specific schedule. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state Starting Compensation, so Pay is okay. For Schedule, it mentions "Must be able to work a flexible schedule including early mornings, nights, weekends, and holidays." That is a statement about schedule requirements. Could be considered schedule content. However the instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state schedule flexibility, so we could include a Schedule section with that detail. But we also have that detail under Requirements. Might be duplicate. Better to put schedule info under Requirements (since it's a requirement). The instruction says prefer a few substantive sections over many thin ones. So we can omit Schedule section and keep schedule requirement under Requirements.
Benefits: Not mentioned. So omit Benefits.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now craft HTML.
We'll need to escape any special characters? Not needed.
Let's write:
About the role
The Airport Operations Concierge (AOC) is a cross-trained crewmember responsible for delivering a seamless, safe, and elevated experience across both Above Wing and Below Wing operations. AOCs perform customer-facing and ramp-related duties, ensuring every Customer receives the effortless, personalized service JSX is known for while maintaining safety, compliance, and operational excellence.
Our Core Purpose is to deliver a joyful, simple travel experience for every Customer, in every interaction, every day. By living our values, we’ll be the world's most loved air carrier, providing superior results for all stakeholders.
- I display a positive attitude. For others, and for myself.
- I am an expert in my role. If I don’t know, I learn. If I need help, I ask.
- I act with integrity every day. I never compromise on safety or security.
- I am adaptable. I don’t just expect challenges, I embrace them.
- I am engaged. Present. Tuned in. Listening, thinking, and contributing.
- I do it for my Customer. Whoever they may be – a traveler, a colleague, or a business partner.
Responsibilities
- Provide customers with an effortless and welcoming check-in and boarding experience, ensuring all documentation, baggage, and screening processes are completed accurately and on time.
- Marshal aircraft to and from gates, safely load/unload baggage, cargo, and amenities while maintaining on-time performance.
- Perform aircraft and lounge cleaning, restocking, and presentation duties to uphold brand and safety standards.
- Maintain compliance with all security, DOT/FAA, and Company procedures while executing Ground Security Coordinator (GSC) responsibilities.
- Identify and communicate safety or operational risks immediately to leadership.
- Support irregular operations (IROP) and recovery efforts through proactive communication and teamwork.
- May perform other responsibilities as assigned.
- Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.).
- .
Requirements: High School Diploma or GED required; Minimum 2 years of customer service experience; Must possess and maintain a valid driver’s license and clean driving record; Must be U.S. citizen or U.S. national (federal aviation security); Ability to lift up to 75 pounds and perform physical tasks including bending, reaching, climbing stairs, and standing for extended periods; Ability to work in indoor/outdoor environments under various weather conditions; Must be able to work a flexible schedule including early mornings, nights, weekends, and holidays; Subject to DOT/FAA pre-employment and random drug and alcohol testing.
We could split into Requirements and Qualifications. But we have both Required Experience and Preferred Experience. Let's map:
Required Experience: High School Diploma or GED required; Minimum 2 years of customer service experience.
Licenses & Certifications (under Required): Must possess and maintain a valid driver’s license and clean driving record.
Knowledge, Skills, & Abilities (under Required): list of abilities (professional, logical, calm under pressure; vigilance; situational awareness; balances safety, hospitality, operational priorities; embodies JSX brand; articulate and polished communication; proficient with Microsoft Office and Company systems; detail-oriented with strong time management and multitasking skills). Those are Skills.
Preferred Experience: 4 year college degree; Prior aviation, ramp, or hospitality experience.
Licenses & Certifications (under Preferred): Basic Requirements? Actually they repeated Licenses & Certifications- Basic Requirements Knowledge, Skills, & Abilities- ... This includes citizenship, lift ability, work environment, flexible schedule, drug testing. Those are more Requirements/Qualifications.
Thus we could have sections:
- Requirements (mandatory): Education, experience, license.
- Qualifications (preferred): Education preferred, experience preferred.
- Skills: Knowledge, Skills, & Abilities (both required and preferred? Actually the first KS&A list is under Required Experience; the second KS&A list under Preferred? Actually they repeated "Knowledge, Skills, & Abilities-" twice: first under Required Experience (list of professional attributes), second under Preferred Experience (list of physical/legal requirements). We'll need to capture both.
Better to follow the headings: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have Pay: Starting Compensation $22.67.
Schedule: Not explicitly stated besides flexible schedule mention; but that is under Requirements (must be able to work flexible schedule). There's no explicit schedule details like shift times. So we should not create a Schedule section unless posting actually states them. It mentions flexible schedule but not specific schedule. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state Starting Compensation, so Pay is okay. For Schedule, it mentions "Must be able to work a flexible schedule including early mornings, nights, weekends, and holidays." That is a statement about schedule requirements. Could be considered schedule content. However the instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state schedule flexibility, so we could include a Schedule section with that detail. But we also have that detail under Requirements. Might be duplicate. Better to put schedule info under Requirements (since it's a requirement). The instruction says prefer a few substantive sections over many thin ones. So we can omit Schedule section and keep schedule requirement under Requirements.
Benefits: Not mentioned. So omit Benefits.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now craft HTML.
We'll need to escape any special characters? Not needed.
Let's write:
summarizing? But we must preserve ALL substantive information; do not invent or summarize away detail. We cannot summarize away detail; we need to keep the details. The values list is a series of statements: "I display a positive attitude. For others, and for myself. I am an expert in my role. If I don’t know, I learn. If I need help, I ask. I act with integrity every day. I never compromise on safety or security. I am adaptable. I don’t just expect challenges, I embrace them. I am engaged. Present. Tuned in. Listening, thinking, and contributing. I do it for my Customer. Whoever they may be – a traveler, a colleague, or a business partner." We need to preserve that. Could be a
- each statement. But there is no heading for values; we could include under About the role as a