Airport Lounge Wait Staff

About the role

Location: LOT POLISH AIRLINES ORD. Employment Type: Full-time. As an Airport Lounge Wait Staff at Sodexo, you will provide customers with efficient and attentive service while exceeding expectations, serving made-fresh-to-order entrées, appetizers, desserts, and beverages from Sodexo’s restaurant menu with a professional, friendly, and attentive approach.

Responsibilities

• Greet and seat guests, present menus, and introduce specials or menu changes.
• Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation.
• Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence.
• Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent.
• Monitor guest needs, respond to requests, and address concerns or complaints with professionalism.
• Significant walking or other means of mobility.
• Ability to walk or stand for extended periods of time, throughout the entire duration of a shift, which may exceed 8 hours.
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 50 pounds.
• The employee must be able to use hands to finger, handle, feel or reach with hands and arms.
• Ability to taste and smell.
• Ability to perform repetitive motions.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Requirements