Airport Cabin Appearance Supervisor

Key Responsibilities

• Establish shift assignments for both full-time and part-time employees, ensuring adequate coverage and efficient operations at all times.
• Ensure that crews are properly briefed prior to each flight, including assignment of positions and a clear understanding of flight operations and procedures.
• Monitor and supervise the daily activities of the cabin appearance team, providing guidance, training, and support as needed.
• Ensure that employees follow company policies and safety protocols, taking appropriate corrective actions when necessary.
• Ensure that services provided align with the carrier’s schedule and requirements, working proactively to meet or exceed performance standards.
• Report any discrepancies, whether functional or mechanical, related to ground support equipment to ensure that issues are addressed promptly.
• Perform cosmetic arrangements of seat belts, headrests, and other cabin features.
• Clean and prepare aircraft interiors, including seats, seat pockets, floors, galleys, and lavatories, ensuring all areas meet high cleanliness standards.
• Conduct thorough cleaning and servicing of the cabin, cockpit, galleys, and lavatories to maintain a pristine environment for passengers and crew.
• Ensure all surfaces are free from dirt, debris, marks, fingerprints, and other imperfections.
• Replenish onboard supplies and amenities in the cabin and baggage compartments, ensuring accurate placement and correct quantity as per specifications.
• Monitor and manage the aircraft's stock levels, ensuring that all necessary items are properly stocked before departure.
• Accept and verify incoming deliveries to the commissary locker, including packages from FedEx, UPS, and other couriers.
• Accurately record and document all incoming shipments in the inventory management system.
• Physically stock items within the commissary locker, ensuring a clean, organized, and safe environment.
• Maintain inventory levels and ensure all supplies are readily available for aircraft stocking and other operations.
• Prepare sleep experience kits and other necessary kits as required.
• Ensure compliance with all federal, state, municipal, airport authority, and airline regulations.
• Follow company policies and procedures at all times.
• Perform other duties as assigned.

Requirements

• Computer Skills: Minimum of 6 months of experience with computers, including proficiency in Microsoft Word and Excel.
• Electronic Device Proficiency: Ability to navigate and operate various electronic devices such as computers, fax machines, printers, and time clocks.
• Supervisory Experience: Proven experience in supervising and managing a business unit or team.
• Operational Planning & Resource Management: Experience in operational planning, resource allocation, and optimizing team performance.
• Education: High School Diploma or GED required.
• Age Requirement: Must be at least 18 years of age.
• Information Processing: Ability to process and respond to information quickly and accurately.
• Driver's License: Must have and maintain a valid Driver's License.
• Language Skills: Proficiency in speaking, reading, and writing in English.
• Basic Computer Literacy: Ability to use computers and other basic office technology.
• Experience: Previous ramp or airline experience preferred.
• Training & Certification: Must successfully complete all required training and maintain necessary certifications throughout employment.
• Background Check: Must pass an FBI fingerprint background check.
• Physical Requirements: Physical Fitness: Must be able to stand, lift, bend, push, and pull for extended periods. Lifting Ability: Capable of repetitively lifting up to 70 pounds in confined spaces. Outdoor Work: Willingness to work outdoors in various weather conditions and exposure to loud noises. Job-Related Physical Demands: Must be physically fit to perform job duties, including standing for long periods and handling equipment.
• Working Hours: Shift Flexibility: Must be available to work variable shifts, including weekends, holidays, and other shifts as required. Extended Hours: Must be able to work extended hours on short notice during non-routine operations.