AIRLINE PASSENGER ASSIST (H)

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.

Pay

$13/hour plus tips.

Benefits

ABM offers a comprehensive benefits package. For details, visit ABM Employee Benefits | Front Line Team Members.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Positive interpersonal interaction with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate Agents, if necessary.
• Complete thorough Incident Reports.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• No prior experience required; on-the-job training provided.

Qualifications

Preferred: One (1) year of customer service experience.

Military Occupational Specialty Codes: 88H, 88M, LS, 0431, 2T2X1. ABM is a military and veteran-friendly employer; veterans and candidates with military experience are encouraged to apply.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission-critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.