AIRLINE PASSENGER ASSIST

Location: T.F. Green International Airport (PVD), 2000 Post Rd, Warwick, RI 02886

About the role

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. This is a good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate agents, if necessary
• Complete thorough Incident Reports

Qualifications

Required:

• Must be 18 years of age or older
• No high school diploma, GED, or college degree required
• No experience required; on-the-job training provided

Preferred:

• One (1) year of customer service experience

Pay

$16.00 per hour plus tips. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits

ABM offers a comprehensive benefits package. For details, visit ABM Employee Benefits | Front Line Team Members.

What to bring

Two valid forms of government-issued ID from the following list:

• Driver's License
• State ID
• Birth Certificate
• Social Security Card
• Passport

Military friendly

ABM is a military and veteran friendly employer; veterans and candidates with military experience are encouraged to apply. Relevant Military Occupational Specialty Codes: 88H, 88M, LS, 0431, 2T2X1.