Aircraft Detail Specialist

Jet Access is a family-owned, professionally operated private aviation company offering aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We prioritize safety, ethical decision-making, teamwork, relationships, and positivity, creating a high-energy environment where excellence and growth are expected.

About the role

The Aircraft Detail Specialist ensures the first impression of Jet Access by maintaining aircraft cabins and exteriors to pristine, luxury-ready standards. This role supports safety, comfort, and client satisfaction while contributing to a collaborative and dynamic team.

Responsibilities

• Aircraft Detailing and Cabin Care
  • Perform interior and exterior cleaning on private aircraft to ensure a spotless, luxury-standard cabin for every departure.
  • Machine polish brightwork, apply paint sealants, and maintain the aircraft's exterior finish to the highest standard.
  • Clean passenger cabins, lavatories, cockpits, and galley areas between flights and on scheduled maintenance cycles.
  • Detail aircraft interiors to remove wear, stains, and odors, restoring a first-class passenger experience.
  • Inspect completed work for quality, addressing any missed spots or finish issues before aircraft release.
• Aircraft Stocking and Passenger Experience
  • Stock aircraft with general supplies and passenger-specific preferences ahead of scheduled trips.
  • Coordinate with the office on passenger preference requests, including occasional shopping for specialty items.
  • Anticipate passenger needs by maintaining a consistent standard of cabin presentation across the fleet.
  • Communicate stocking status and supply needs promptly to keep departures on schedule.
  • Maintain a working knowledge of client and owner preferences to personalize the cabin experience.
• Ramp and Ground Support
  • Greet, park, tow, and move aircraft within the ramp area in accordance with safety procedures.
  • Marshal aircraft on arrival and departure, assisting with wing-walking duties as required.
  • Travel to other airports as needed to clean and stock aircraft on off-site missions.
  • Operate ground support equipment safely and in accordance with company procedures.
  • Maintain awareness of ramp activity and communicate hazards or delays to the appropriate team.
• Equipment, Supplies, and Facility Upkeep
  • Maintain detailing equipment, chemicals, and supplies, reporting shortages or maintenance needs promptly.
  • Follow proper handling and storage procedures for cleaning chemicals and detailing products.
  • Keep detailing work areas and equipment organized, clean, and ready for the next assignment.
  • Track and report usage of consumable supplies to support inventory planning.
  • Assist with maintaining a safe, organized ramp and hangar environment.
• Team Collaboration and Reliability
  • Read and respond promptly to email communications regarding schedules and assignments.
  • Work independently or as part of a team to complete detailing assignments efficiently.
  • Maintain a flexible schedule to support on-call, evening, and weekend coverage as needed.
  • Uphold safety standards while working at height and in confined aircraft spaces.
  • Complete special projects and initiatives as needed, contributing to Jet Access's growth and success.

Requirements

• High school diploma or equivalent preferred.
• Experience with high-end cleaning and detailing, preferably within the aviation industry.
• Comfort operating basic hand tools and power tools used in aircraft detailing.
• Ability to read and respond to email communications in a timely manner.
• Must be able to pass a background check and drug screening.
• Deep alignment with Jet Access's core values and commitment to safety and excellence.
• Comfortable working at height (above wings and tail structures) and in low, confined spaces requiring bending and stooping.
• Ability to lift up to 50 lbs. alone.
• Frequent stooping, climbing, bending, kneeling, and lifting, with repetitive use of hands, wrists, shoulders, and back.
• Ability to work outdoors in all weather conditions and stand for extended periods.
• Reliable transportation and a valid driver's license, as some driving duties are part of this role.
• Travel to other airport locations as needed to clean and stock aircraft.

Skills

• Initiative-taking and comfortable working with minimal supervision.
• Able to work independently or collaboratively as part of a team.
• Dependable and consistent in delivering high-quality work under time pressure.
• Attentive to detail and takes pride and ownership in the finished product.
• Professional and respectful when interacting with clients, guests, and Team Members.

Qualifications

• Prior experience detailing aircraft or high-end vehicles.
• Familiarity with private aviation ramp environments and safety procedures.
• A track record of consistency and reliability in physically demanding roles.
• Comfort with occasional travel to support off-site detailing missions.

Schedule

• Core schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Flexible availability required, as Jet Access operates 24/7, 365 days a year.
• Some on-call, evening, and weekend hours may be required.
• Candidates with flexible schedules are given top priority.

Pay

Starting hourly wage of $15.00 to $17.00, depending on experience and location, paid bi-weekly. This position is classified as FLSA Non-Exempt and is eligible for overtime pay at time and one half for hours worked beyond 40 in a workweek.

Benefits

• Generous benefits package.
• Competitive wages.
• Paid vacation and holidays.
• Excellent training programs.
• Discounted flight training.
• Compassionate, transparent leadership that empowers personal and professional growth.