Air Export Warehouse Supervisor
Expeditors · Peabody, MA · 2 mo ago
On-siteSupply Chain$55k–$75k/yrFull-time
About the role
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Responsibilities
- Supervising and coaching your Warehouse teams
- Weekly team / huddle with Warehouse Lead
- Monthly 1-on-1’s with Warehouse Lead
- Aid and set annual mid & end year reviews with the Warehouse Lead
- Aid and set annual improvement objectives for Warehouse Leads
- Aid in execution of District Tactical Business Plan
- Ensure a safe and secure work environment
- Responsible for execution of Expeditors warehouse procedures, safety and compliance standards
- Maintain a clean and professional facility (as per local standards)
- Responsible that all equipment is maintained in a safe operational condition including the required maintenance contract
- Provide weekly/monthly/annually input to warehouse budget, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
- Ensure your teams are staffed to meet demand including a flexible work force
- Oversee all aspects of warehouse staffing, includes permanent and contingent staff
- Ensure coverage of operations with staff who have the appropriate certifications
- Support Interview, onboard, develop, and support staff within area of responsibility, includes permanent and contingent staff, according the trainings schedule
- Support employee versatility (cross training)
- Responsible for execution of the processes in the area of responsibility, following operational standards (OPS) and KPI expectations
- Improve safety, quality, delivery and cost reduction through continuous improvement methods
- Participate in transitioning and onboarding new customers
- Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
- Auxiliary in performing process audits to ensure security and safety of people, facility, and freight
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
- Oversee and ensure compliance with Expeditors Operational Process Standards
- Expected to work and/or cover night shifts when required to meet business demands
Qualifications
- 4 years of industry specific knowledge
- Inventory management
- Self-reflecting and open to feedback
- Initiative and ability to work in autonomy
- Proven leadership attitude and background
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Good computer skills (e.g., MS Excel, MS Word)
- Fully fluent in English
Skills
- Exceptional Customer Service
- Job Execution
- Reliability
- Collaboration
- Communication
- Culture
- Personal Growth and Development
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Base Pay Range: $55,000 - $75,000 per year, Eligible for Bonus