Air Cargo Systems Suppt Spec

Job Description

The Air Cargo Systems Support Specialist is responsible for the development, monitoring, and maintenance of various departmental applications, databases, queries, reports, and presentations. He/She displays excellent oral and written communication skills, programming skills (e.g., Structured Query Language (SQL), .NET, JavaScript, etc.), and the Microsoft (MS) Office suite of products. This position maintains a high level of responsibility as the results of his/her actions and decisions have an impact on the services and finances of the organization. He/She designs, creates and produces Air Cargo reports, gathers air cargo and network information, and professionally supports Air Cargo Sales Region Account Managers, Account Executives, Sales Support, Global Capacity Management Center (GCMC), and Air Cargo customers. Interacts with Region Account Managers, Account Executives, Global Capacity Management Center (GCMC) and other UPS support functions on a daily basis via phone, direct message and email communication.

Required Skills

• Structured Query Language (SQL)
• MS .NET
• Javascript
• Microsoft Office products (Power BI, Excel, Access, and Word)
• Attention to detail

Preferred Skills

• Bachelor's degree in computer science or related field, or the equivalent in work experience
• UPS Air Network knowledge
• Air Cargo web applications
• Basic knowledge of Smart Kargo and/or E2K

Other Criteria

• Job Grade: 10F
• Must be currently located in the same geographic location as the job
• Required Shift: Monday - Friday 8 am - 5 pm

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.